Basic Info

Amr Salah

8 years

6 october city, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Systems Engineer at Star Communications - StarCom

Experience Details

Senior Systems Engineer

IT/Software Development

Experienced (Non-Manager)

Search and suggest suitable solutions, deploy, integrate and operate software and Applications systems mainly under Windows Platform

Help the Pre-Sales Teams to provide professional services to our customers and Deliver value added services with our distinctive network services

Working With Development Team for Requirement (gathering / analyses) and Database Modeling / Programing

Acting the rule of Operations and Business Systems Support Engineer for our company teams by operation Windows based Systems, Services and Applications to provide all needed OSS/ BSS services such as Mail server, Infrastructure services (DHCP, DNS...etc.), Application servers, Backup system, Storage System and Call Center Services


Company Details

Star Communications - StarCom

Cairo, Egypt

101-500 employees

Information Technology Services, Telecommunications

N/A

Jan 2013 to present (3 years 11 months)
Data and Integration Analyst at Business Borderlines

Experience Details

Data and Integration Analyst

IT/Software Development

Experienced (Non-Manager)

IT Systems Analyst acting as Data and integration analyst
Note: this is part time job


Company Details

Business Borderlines

Cairo, Egypt

11-50 employees

Business Services - Other, Training and Coaching

N/A

Jan 2016 to present (11 months)
Windows Based Systems Engineer at City Stars

Experience Details

Windows Based Systems Engineer

IT/Software Development

Entry Level

Acting the rule of Operation and Business Systems Support Engineer (OSS & BSS) by Administrating Applications and Systems that Based On MS Windows Platform

Technical Project Manger for "Sales infromation Conslidation form Stars Commercial Center Stores " Projec


Company Details

City Stars

Cairo, Egypt

More then 1000 employees

Information Technology Services, Telecommunications

http://citystars.com.eg/

Nov 2005 to Dec 2012 (7 years 1 month)
Junior DataBase Applications Developer at Helwan Unversity Infomation and Technology Center - ITC

Experience Details

Junior DataBase Applications Developer

IT/Software Development

Entry Level

Deleveloping DataBase Applications Using MS Visual Basic and MS SQL database server , to serve the university needs


Company Details

Helwan Unversity Infomation and Technology Center - ITC

Cairo, Egypt

N/A

Information Technology Services

N/A

Jul 2005 to Apr 2005 (3 month)

Education

Bachelor's Degree in Computer Engineering

Education Details

Bachelor's Degree

Computer Engineering

Faculty of Engineering, helwan university, Egypt

C / Good / 65 - 75%

Electronics , Computer Engineering , software engineering , math, programming , physics

N/A

Faculty of Engineering, helwan university
1999 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Maadi Secondary School

Egypt

1999

A / Excellent / 85 -100%

94%

Maadi Secondary School
1999

Certifications

Certificate details

ITIL Foundation

Jun 2016

N/A

N/A

N/A

APMG

N/A

Certificate details

PRINCE2 Foundation

Aug 2016

N/A

N/A

N/A

APMG

N/A

Training and Courses

Training/Course Details

MCSE 2003

Mar 2006

new horizon

N/A

Training/Course Details

MS SQL Server 2008

Feb 2010

new horizon

Administrations and maintenance of Microsoft SQL Server 2008

Training/Course Details

Sun Solaris operating system

Jul 2009

Raya

3 levels of operation and administration of Sun Solaris operating system

Training/Course Details

System Administrator Essentials on Oracle E-Business Suite11i

Oct 2007

EMAK Acadmy

N/A

Training/Course Details

Business Analysis Essentials

Mar 2016

Business Borderlines

Business Analysis Essentials and Requirements Engineering

Training/Course Details

ITIL Foundation Level

May 2016

EgyByte

ITIL Foundation Level

Training/Course Details

PRINCE2 Foundation Level

May 2016

EgyByte

PRINCE2 Foundation Level

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

ACDAdaptiveArabicBusiness Analysis EssentialsBusiness Services - OtherCall Center Software ManagementCisco Call ManagerComputer EngineeringDHCPDNSData And Integration AnalystData Base ProgramingDatabase DesignDatabasesDetails-orientedEmail Servers AdministrationsEnglishFlexibleFootballININ Customer Interaction CenterITITIL FoundationITIL Foundation LevelInformation Technology ServicesInitiativeJunior DataBase Applications DeveloperLinuxMCSE 2003MS SQL Server 2008Microsoft InfrastructureMicrosoft SQL ServerMicrosoft Windows ServersMoviesMusicNetwork BasicsOpen Source Apps ManagementOpreations SupportPRINCE2 FoundationPRINCE2 Foundation LevelProblem SolverProfessional ServicesProgrammingSenior Systems EngineerSoftware DevelopmentSoftware Requirement AnalysisSun Solaris Operating SystemSystem Administrator Essentials On Oracle E-Business Suite11iSystems AnalysisSystems IntegrationTeam PlayerTelecommunicationsTraining And CoachingTravelVMwareVoIPVoice MailWindows Based Systems EngineerWindows Servers World

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft windows servers

Microsoft windows servers

: Advanced

: High

:

5-7 years

Microsoft Infrastructure

Microsoft Infrastructure

: Advanced

: High

:

5-7 years

ININ Customer Interaction Center

ININ Customer Interaction Center

: Advanced

: High

:

5-7 years

Systems Integration

Systems Integration

: Advanced

: High

:

5-7 years

DHCP

DHCP

: Advanced

: Medium

:

5-7 years

DNS

DNS

: Advanced

: Medium

:

5-7 years

ACD

ACD

: Advanced

: High

:

5-7 years

Microsoft SQL Server

Microsoft SQL Server

: Intermediate

: Medium

:

1-3 years

Open Source Apps Management

Open Source Apps Management

: Intermediate

: Medium

:

5-7 years

Database Design

Database Design

: Intermediate

: High

:

3-5 years

Network Basics

Network Basics

: Intermediate

: Medium

:

5-7 years

VoIP

VoIP

: Intermediate

: Medium

:

5-7 years

Cisco Call Manager

Cisco Call Manager

: Intermediate

: Medium

:

5-7 years

Data Base Programing

Data Base Programing

: Intermediate

: High

:

3-5 years

Voice Mail

Voice Mail

: Intermediate

: Medium

:

3-5 years

VMware

VMware

: Intermediate

: Medium

:

1-3 years

Programming

Programming

: Beginner

: Little

:

5-7 years

Linux

Linux

: Beginner

: Medium

:

3-5 years

Systems Analysis

Systems Analysis

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

professional services

professional services

: Advanced

: High

:

5-7 years

Windows Servers World

Windows Servers World

: Advanced

: High

:

5-7 years

Email servers administrations

Email servers administrations

: Advanced

: High

:

5-7 years

Opreations Support

Opreations Support

: Intermediate

: High

:

5-7 years

Call Center Software Management

Call Center Software Management

: Intermediate

: Medium

:

5-7 years

Databases

Databases

: Intermediate

: High

:

3-5 years

Software Requirement Analysis

Software Requirement Analysis

: Intermediate

: Medium

:

3-5 years

Key Skills

Initiative, Problem Solver, Flexible / Adaptive, Details-oriented, Team Player

Online Presence

https://www.linkedin.com/in/amrmsa@amrmsa

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