Basic Info

Amr ElMarghany

5 years

Cairo, Egypt

Diploma

Experienced

Work Experience

International adviser at Vodafone UK

Experience Details

International adviser

Quality

Experienced (Non-Manager)

dealing with UK customers listening to their queries and reassuring them then providing the best solution and handling any kind of cases in less time


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.co.uk

Oct 2015 to present (1 year 2 months)
Telemarketing Agent at Emerging-Media UK (Telesales and Telemarketing)

Experience Details

Telemarketing Agent

Marketing/PR/Advertising

Experienced (Non-Manager)

N/A


Company Details

Emerging-Media UK (Telesales and Telemarketing) (multinational)

Cairo, Egypt

N/A

Marketing and Advertising

http://www.emerging-media.co.uk/index.html

Oct 2013 to Jul 2015 (1 year 9 months)
Country Markter at AIESEC (International Student Activity Organization) (student activity)

Experience Details

Country Markter

Marketing/PR/Advertising

Student

N/A


Company Details

AIESEC (International Student Activity Organization) (student activity)

izmir, Turkey

N/A

Feb 2013 to May 2013 (3 months)

Achievements


5 certificates in less than 7 months
3 of them ranking number 1 on Vodafone international service on the whole sites
getting record hasn't been done before till now


2 certificates and 1 trophy getting the target 9 months in a row


Education

College Diploma in Accounting

Education Details

College Diploma

Accounting, Business and Marketing

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2012 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Yousef El-Sebaaie Language School

Egypt

2011

A / Excellent / 85 -100%

N/A

Yousef El-Sebaaie Language School
2011

Training and Courses

Training/Course Details

English (Berlitz)

Apr 2013

Ain shams university

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingActivitiesAdaptiveArabicBusinessBusiness AdministrationBusiness And MarketingCoachingCountry MarkterCultural EducationEmerging-Media UK (Telesales And Telemarketing)EnglishEnglish (Berlitz)FlexibleGoal OrientedHard WorkerInternational AdviserInternetLeaderLearning And DevelopmentMarketingMarketing And AdvertisingMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordMusicQuality AssuranceQuality ControlSmart And Hard WorkSocialTeam LeadingTeam PlayerTelecommunicationTelecommunicationsTelemarketingTelemarketing AgentThinking Out Of The BosTravellingTurkishVodafone UKWorking With Team

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Turkish

Turkish

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Expert

: Extreme - I love it!

:

3-5 years

Telecommunication

Telecommunication

: Expert

: Medium

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Accounting

Accounting

: Beginner

: Extreme - I love it!

:

Less than 1 year

Marketing

Marketing

: Beginner

: Extreme - I love it!

:

Less than 1 year

Business Administration

Business Administration

: Beginner

: Extreme - I love it!

:

Less than 1 year

Business

Business

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Telemarketing

Telemarketing

: Expert

: Medium

:

1-3 years

Coaching

Coaching

: Advanced

: Extreme - I love it!

:

Less than 1 year

Team Leading

Team Leading

: Advanced

: Extreme - I love it!

:

Less than 1 year

Cultural Education

Cultural Education

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Marketing

Marketing

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Hard worker, Flexible / Adaptive, Social, Team Player

Online Presence

https://www.facebook.com/amr.marghany.3?fref=ts&ref=br_tfhttps://www.linkedin.com/in/amr-marghany-aa80b2103?trk=nav_responsive_tab_profilehttps://plus.google.com/u/0/107916632080597112076

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