Amr Mahmoud ElHadary

Operations Supervisor

Helwan, Cairo, Egypt

Bashaer International school

Sep 2020 - Present -4 yrs, 9 months

Egypt , Cairo

Tree Lounge Restaurant

Apr 2019 - Jan 2020 -9 months

Egypt , Cairo

Job Details:· Devise procedures to inspect and report quality issues · Conduct regular audits to check the operation process · Assure the reliability and consistency of production by checking processes and final output · Evaluate and develop the reservation process · Report all malfunctions to restaurant managers to ensure immediate action · Keep records of quality reports, statistical reviews and relevant documentation · Measure the employees’ KPIs

Cloudnine mall

Jun 2018 - Jan 2020 -1 yr, 7 months

Egypt , Cairo

Job Details:· Assist the Operations Manager in planning and implementing strategies · Coordinate daily operations (e.g. housekeeping, maintenance and security) · Monitor and maintain mall inventory · Evaluate employees’ performance and identify hiring and training needs · Coach and support new and existing staff · Monitor operating costs, budgets and resources · Handle complaints from tenants and visitors · Conduct regular audits to check the operation process as per the operation manual · Coordinate events with the marketing team

Egyptian company for Restaurants and Catering

Jan 2016 - Jun 2018 -2 yrs, 5 months

Egypt , Cairo

Job Details:• Coordinate daily operations of the chain’s branches • Responsible for the supermarkets division • Conduct regular audits to branches to insure the standards are being followed • Regularly review product quality and research new vendors • Estimate future needs for goods, kitchen utensils and cleaning products • Train and lead the cash team to insure customer satisfaction

Bachelor's Degree in Hotel Management
Helwan University
Jan 2008 - Jan 2014 - 6 yr
High School - Thanaweya Amma
Zahraa Helwan
Jan 2008