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Amr Mahgoub

Customer Service

Cairo, Egypt
  • Customer Service
  • Microsoft Office
  • Microsoft Office
  • Business Analysis

Work Experience

  • Sr. Business Analyst at Raya Contact Center

    Mar 2012 to present · 8 Years 10 Months

  • Contact Center Supervisor at Teleperformance

    Jun 2010 to Mar 2012 · 1 Year 9 Months

  • Technical Support Professional at Stream Global Services

    Jan 2010 to Jun 2010 · 5 Months

  • Offshore Trainer at ECCO

    Mar 2006 to Sep 2006 · 6 Months

Education

  • Bachelor in Engineering

    Misr University for Science and Technology (MUST) - Egypt 2000 to 2009 · 9 Years

  • High School - Thanaweya Amma

    Al shorouk - Egypt 1999

Skills
Tools and Fields of Expertise

  • Customer Service
  • Microsoft Office
  • Microsoft Office
  • Business Analysis

Languages

  • Arabic

    Advanced

  • English

    Advanced

Training & Certifications

  • COPC Registered Coordinator

    COPC · 2012
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