Basic Info

Amr Darwish

13 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Risk and security operations manager at Al Thuraya Consultancy ATC

Experience Details

Risk and security operations manager

Operations/Management, Project/Program Management, Customer Service/Support

Manager

Currently i work as a risk and security operations manager which is the 3rd promotion for me in the company. My work covers all company's clients in Egypt whom are mostly multinational/international oil/power companies working in Egypt (Chevron, Siemens, Nobel energy, Apache and Total). The task was assigned to me due to my communication skills in both Arabic and English, security background as a former police officer and above all that, my professionalism in implementing our company's standards in a way that meets our clients expectations and criteria through adopting the proper customized approaches towards each employee, client and each situation or scenario, which displayed my flexibility, steadiness and efficiency in performing any task or predicting any situation, the thing that helped our company grow and succeed in a harmonic team work theme our administration pushes for.


Company Details

Al Thuraya Consultancy ATC

Cairo, Egypt

501-1000 employees

Security and Surveillance, Management Consulting, Consumer Services

http://www.althurayainc.com

Feb 2015 to present (1 year 10 months)
Customer service representative at Sykes Enterprises

Experience Details

Customer service representative

Customer Service/Support, Analyst/Research, Quality

Experienced (Non-Manager)

N/A


Company Details

Sykes Enterprises (multinational)

Cairo, Egypt

N/A

Outsourcing/Offshoring , Information Technology Services, Telecommunications

www.sykes.com

Jan 2011 to Sep 2013 (2 years 8 months)
Customer service representative at Expedia egypt

Experience Details

Customer service representative

Customer Service/Support, Quality, Analyst/Research

Experienced (Non-Manager)

N/A


Company Details

Expedia egypt (multinational)

Cairo, Egypt

N/A

Airlines/Aviation, Consumer Services , Travel and Tourism

N/A

Jan 2010 to Sep 2010 (8 months)
Security and safety manager at Detroit Contracting Co.

Experience Details

Security and safety manager

Operations/Management

Manager

• Applying OSHA’s safety standards on construction site.
• Be responsible for formulating the departmental plan and supervise it to be followed up.
• Responsible for implementing the policies and procedures in operation of the Security Creating safety and security plan then training safety and security team on their roles according to plan then making sure they are followed.
• Site’s logistics management.
• Prepare various monthly reports as required by the General Manager.
• Manages all the security costs through financial analysis and contractors/vendors negotiation.
• To maintain the Security Operations Manual up to date for use by all on site security personnel to cover duties, individual instructions for each post; attendance; use of security equipment; dress standard; training etc.
• Develop with administration strategic enterprise wide plans for security policies, practices, and technology enhancements.
• Maintain a site logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.


Company Details

Detroit Contracting Co. (multinational)

Cairo, Egypt

N/A

Real Estate/Property Management, Construction - Residential & Commercial/Office

N/A

Jan 2009 to Dec 2009 (11 months)
Police officer (Central security) at Ministry of interior

Experience Details

Police officer (Central security)

Operations/Management, Education/Teaching, Legal

Manager

N/A


Company Details

Ministry of interior

Cairo, Egypt

N/A

Security and Surveillance, Law Enforcement , Legal Services

N/A

Aug 1996 to Jul 2008 (11 years 11 months)

Education

B.Sc. in law in law and police sciences

Education Details

B.Sc. in law

law and police sciences

Police academy, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Police academy
1992 - 1996
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Dubai Secondary School

United Arab Emirates

1991

B / Very Good / 75 - 85%

N/A

Dubai Secondary School
1991

Training and Courses

Training/Course Details

OSHA # 511

May 2008

AUC

N/A

Training/Course Details

OSHA Platinum program # 7600 Hazwoper

Jul 2009

Texas A&M university

N/A

Training/Course Details

Interior accident investigation

Aug 2009

Texas A&M university

N/A

Training/Course Details

Communications soft skills

Sep 2009

Expedia.ca

N/A

Training/Course Details

Travel industry council in Ontario (TICO

Apr 2010

Expedia.ca

N/A

Training/Course Details

Technical support for Sony UK. Products

Jan 2011

Sykes Egypt

N/A

Training/Course Details

Police operations training course

Feb 1997

Special operations training center

N/A

Training/Course Details

Police operations training course

Feb 1997

Special operations training center - Ministry of interior

N/A

Training/Course Details

Breaking the riot

Mar 1998

Special operations training center - Ministry of interior

N/A

Training/Course Details

Sniper course

Jun 2003

Special operations training center - Ministry of interior

N/A

Training/Course Details

VIP protection

Apr 2004

Special operations training center - Ministry of interior

N/A

Training/Course Details

Criminal investigation course

Oct 2005

Special operations training center - Ministry of interior

N/A

Training/Course Details

Graphic designing deploma

Mar 2006

Yat learning center

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopAirlinesAnalyticalArabicAviationBeach And SeaBeauty And StyleBreaking The RiotClose Protection Planning (concept Of Operations Development)Communications Soft SkillsConstruction - Residential & CommercialConsumer ServicesCreativeCriminal Investigation CourseCustomer ServiceCustomer Service RepresentativeDetails-orientedDetroit Contracting Co.Emergency Response PlanningEnglishEthicsExpedia EgyptGraphic Designing DeplomaInformation Technology ServicesInterior Accident InvestigationLandscapesLaw And Police SciencesLaw EnforcementLeaderLeadershipLegalLegal ServicesManagementManagement ConsultingMicrosoft ExcelMicrosoft WordNegotiationOSHA # 511OSHA Platinum Program # 7600 HazwoperOfficeOffshoringOutsourcingPolice Officer (Central Security)Police Operations Training CourseProgram ManagementProjectProperty ManagementQuality AssuranceQuality ControlReal EstateResearchRisk And Security Operations ManagerRisk/threat AssessmentSafetySecuritySecurity And Safety ManagerSecurity And SurveillanceSniper CourseSportsStandards Development (SOP)SupportSupportiveSykes EnterprisesTechnical Support For Sony UK. ProductsTelecommunicationsTravel And TourismTravel Industry Council In Ontario (TICOVIP Protection

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Beginner

: High

:

1-3 years

Fields of Expertise

Risk/threat assessment

Risk/threat assessment

: Expert

: Extreme - I love it!

:

More than 7 years

Negotiation

Negotiation

: Expert

: Extreme - I love it!

:

More than 7 years

Leadership

Leadership

: Expert

: Extreme - I love it!

:

More than 7 years

Emergency response planning

Emergency response planning

: Expert

: Extreme - I love it!

:

More than 7 years

security

security

: Expert

: Extreme - I love it!

:

More than 7 years

Standards development (SOP)

Standards development (SOP)

: Advanced

: High

:

5-7 years

Close protection planning (concept of operations development)

Close protection planning (concept of operations development)

: Advanced

: Extreme - I love it!

:

1-3 years

safety

safety

: Advanced

: Extreme - I love it!

:

1-3 years

customer service

customer service

: Advanced

: High

:

3-5 years

Key Skills

Analytical, Leader, Creative, Details-oriented, Supportive

Online Presence

https://www.facebook.com/alfamikeromeo

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