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Amr Hassan Attalla

Branch Manager at Fawry Plus

Alexandria, Egypt

Work Experience

  • Branch ManagerFull Time

    Fawry Plus

    Jan 2018 - Present -7 yrs, 6 months

    Egypt , Giza

    • Shop managerFull Time

      Samsung

      Jan 2016 - Dec 2017 -1 yr, 11 months

      Egypt , Alexandria

      • Promoters' SupervisorFull Time

        Lenovo

        Nov 2014 - Jan 2016 -1 yr, 2 months

        Egypt

        • Job Details:Supervising on Lenovo promoting team and monitoring Lenovo products marketing in each shop throw merchandising the brand's phone, posters, flyers and the promoting team's efforts in marketing Lenovo mobiles with shop's customers (Vodafone, Mobinil, MobileShop, Raya, Select and Appliance)
      • Deputy Shop managerFull Time

        Mobinil

        Jun 2013 - Nov 2014 -1 yr, 5 months

        Egypt , Alexandria

        • Job Details:Deputy shop manager Franchise Muharam Bek & superviser on 2 Mobinil Express shops ( Express muharam bek, Express El attareen) Sale Company Products & Services i.e. (Prepaid & Postpaid Lines, Data Lines, Handsets, Accessories USB Modems, Laptops...) and achieve the branch target. - Urge the team members to achieve the target with the best service quality can be providing to the customer and motivate them by making weekly& monthly internal contests with symbolic gifts, that all in funny & lovely atmosphere. Plus the monthly contests company launching usually on a specified product or services with valuable awards. - Keep standard of the process & the procedures of the company - Floor Management - Handling Customers complaints - Provide Our customers with new offers & Requested Information - Responsible to briefing My team with the new Company Information and Offers - Stock Keeper - Arrange tasks for the team members - Reporting to our area manager - Analyzing shop sales achievements to find the weakness &strength; points can be used to improve our results in ( Quantity & Quality ).
      • Education

        • Bachelor's Degree in commerce

          Tanta University

          Jan 1999 - Jan 2004 - 5 yr

        Achievements

        *Mobinil Shop opening (Franchise Tanta). *Over achieve sales target in 100% of quarters targets on presonal and total shop targets. *Keep the shop service quality appraisal over 85% every month during my supervision period (deputy&shop manager) at mobinil *Increase Lenovo mobiles' market share from 5% to 30% in 6 months at carrefour alex electronics shops

        Skills

        • Sales
        • Customer Service
        • CRM softwares
        • Marketing
        • Microsoft Office
        • Accounting

        Languages

        • Arabic

          Fluent
        • English

          Advanced
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