Amr Mohamed Al Zoghby

IT supervisorFull Time

• Job Details:Implementing Palo Alto firewall URL filtering, thread prevention, wildfire, IPS, DLP, data Filtering, Decryption, DMZ protection, DNS security, Globalprotect, etc.  Implementing Kaspersky Endpoint Antivirus System.  Implementing a Domain environment with Windows Server. Active directory, DHCP management, GPO management, DNS Management, Troubleshooting, software installations, standard security practices, Adding, Removing, and updating user account information, resetting passwords, etc.  Establishes network by evaluating network performance issues including availability, utilization, throughput, , and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures  Maintaining anti-virus, anti-spam and other applications and services to ensure network security.  Manage all levels of services, including physical server hardware, operating systems, and application support.  Update and maintain inventory status for all allocated or removed assets as they relate to the core services.  Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.  Identify problematic areas and implement strategic solutions in time.  Supervise IT team by assigning and follow up tasks .

IT Support EngineerFull Time

• Job Details:• Work on Help Desk tickets that come in via phone or email • Monitor and manage system alerts and notifications, and respond accordingly through service tickets • Support technical issues involving Microsoft’s core business applications and operating systems • Support of disaster recovery solutions • Installation and configuration of workstations • Configure users in a Microsoft Domain Environment • Assign users and computers to proper groups in Active Directory • Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security • Basic remote access solution implementation and support: VPN, and Terminal Services • Install and configuration of a variety of Line of Business Applications • Support print quality and printer networking issues

System AdministratorFull Time

• Job Details:• Manage domain control (win server), apply policy. • specifying user level of access • Working on data manipulation and extractions data by running scripts on Microsoft SQL Server. • Create reports • Support technical issues involving Microsoft’s core business applications and operating systems • Install and configuration of a variety of Line of Business Applications • Maintain and administer normal backup and recovery procedures.