Basic Info

Amr Hassanin

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Quality Control Associate at Pepsi Cola Egypt

Experience Details

Quality Control Associate

Quality

Experienced (Non-Manager)

1. perform routine analytical on -line testing in compliance with the predetermined sampling plan to ensure that finished beverages produsts meets quality standard .

2. running proportioning equipments (mixers) and maintaining accurate records and perform necessary adjustments to products batches .

3. Monitor and advice on all sanitization and hygiene procedures to ensure compliance to company standards and local authority standards.

4. Develop a Hazard Analysis and Critical Control point system for reducing or eliminating the microbiological risk to product quality.

5. Inform production and relevant operations personnel of approval, adjustments or corrective quality measures to be taken, where necessary, to prevent production of defective product.

6. Ensure that records are maintained in an organized manner for quick and effective access.

7. Maintain the laboratory facilities, equipment and reagents/media in a sanitary condition to ensure accurate and precise results are obtained. And ensure that an efficient work environment is maintained with equipment in the optimum condition for use and with reduced risk of accidents.

8. Ensure that the instrumentation used is correctly calibrated according to agreed procedure.

9. Train new employees to perform tasks in a timely and efficient manner, as required.

10. Serve as a Quality Manager back up to replace supervisor and other analysts


Company Details

Pepsi Cola Egypt (multinational)

6 of october city, Egypt

N/A

Food and Beverage Production

www.pepsico.com

Sep 2013 to present (3 years 3 months)
Lab Anlyst at Chipsy for food industries

Experience Details

Lab Anlyst

Quality

Entry Level

1 - Carry out chemical laboratory testing of products both work in progress and finished products by following the correct work instructions, timely, accurate manner and all results documented correctly.
2 - Ensure any non conformance of standard is reported correctly to manager / quality team / production( as required) and ensure corrective actions taken.
3 - Ensure that (GLP) is carried out.
4 - Ensure retained / shelf life samples are stored effectively for traceability and testing as required.
5 - Participate in investigations into product issues, customer complaints.
6 - Monitoring production processes to ensure there is no deviation from the standards of industry.
7 - Responsible for the monthly report of the suppliers evaluation


Company Details

Chipsy for food industries (multinational)

Obour city, Egypt

More then 1000 employees

Food and Beverage Production

www.pepsico.com

Sep 2011 to Sep 2013 (2 years)
Production Chemist at Petromex

Experience Details

Production Chemist

Manufacturing/Production

Entry Level

support the chemistry technical authority in providing front-line production chemistry support and assurance to all assets and projects.
Applying/ developing appropriate standards, procedures and guidance documents.
Monitors and controls corrosion, scale and other flow assurance issues maintaining system integrity.
To review and report performance to chemistry technical authority.
Monitors and optimises budget spend and report


Company Details

Petromex

Obour city, Egypt

11-50 employees

Oil and Gas

www.petromex.com

Apr 2011 to Aug 2011 (4 months)
Senior Account Advisor at Raya Contact Center

Experience Details

Senior Account Advisor

Customer Service/Support

Entry Level

1. Act as a frontline interface with customers of El-Borg Lab. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide ElBorg Lab customer service standard.

2.Own and manage the client relationship: resolving calls efficiently and effectively.

3.Ensure service level agreements are met and maintained.

4. Work as part of a team to ensure offering world-class Customer Service at all times.

5.Be proactive in regards to the improvement of processes and procedures.

6.Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.

7.Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.

8.Mentor and support new employees.

9.Use the job tools (telephone and computer) effectively.

10.Meeting service level in handling all transactions measured through productivity reports.


Company Details

Raya Contact Center

abbasia, Egypt

501-1000 employees

Consumer Services

www.rayacorp.com

Jul 2008 to Aug 2011 (3 years 1 month)

Education

Bsc in Chemistry

Education Details

Bsc

Chemistry

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Helwan Scendray school

Egypt

2003

A / Excellent / 85 -100%

N/A

Helwan Scendray school
2003

Training and Courses

Training/Course Details

Site Expert Training (Quality Control Specialist)

Sep 2014

Pepsico International

N/A

Training/Course Details

Site Expert Training (Food Safety Specialist)

Sep 2014

Pepsico International

N/A

Training/Course Details

Good Manufacture Pactices

Mar 2016

TQCSI Egypt

N/A

Training/Course Details

ISO 22000 Internal Auditor

Apr 2016

TQCSI Egypt

N/A

Training/Course Details

HACCP

Mar 2016

TQCSI Egypt

N/A

Training/Course Details

Lean Six Sigma

Jul 2014

Broyklen Academy

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalChemistryChipsy For Food IndustriesConsumer ServicesCustomer CareCustomer ServiceCustomer-orientedEnglishFood And Beverage ProductionFood BallFood ProcessingGood Manufacture PacticesHACCPISO 22000 Internal AuditorLab AnlystLeaderLean Six SigmaManufacturingOil And GasOperationsPepsi Cola EgyptProblem SolverProductionProduction ChemistQuality AssuranceQuality ControlQuality Control AssociateReadingSenior Account AdvisorSite Expert Training (Food Safety Specialist)Site Expert Training (Quality Control Specialist)SupportSwimmingTeam Player

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Fields of Expertise

food processing

food processing

: Expert

: Extreme - I love it!

:

3-5 years

customer care

customer care

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Leader, Customer-oriented, Problem Solver, Team Player

Online Presence

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