Amr Abdullah Rezk

Senior Sales SupervisorFull Time

• Job Details:Key Responsibilities: • Team Leadership & Management: o Directed and motivated sales teams to achieve retail sales objectives. o Collaborated with Sales Managers to revise and implement strategic plans. o Recruited, tested, and hired store and area managers. o Managed daily operations of multiple branches to meet business goals. o Supervised and guided teams to maximize revenue and enhance performance. o Developed a positive work environment and fostered employee growth. • Customer Relationship Management: o Provided exceptional customer service to both existing and new clients. o Resolved customer complaints and issues promptly and efficiently. o Ensured customer satisfaction through timely and quality service delivery. • Business Development & Planning: o Developed business and marketing plans to optimize resource utilization and achieve sales targets. o Increased brand visibility within assigned territories. o Organized regular meetings to discuss business updates, challenges, and opportunities. • Operational Excellence: o Ensured adherence to KPIs and company policies and procedures. o Monitored inventory levels and product availability. o Trained staff on product knowledge, sales techniques, and customer service. o Evaluated employee performance and implemented development plans. o Identified and implemented process improvements to enhance efficiency.

Senior Sales Executive Full Time

• Job Details:From March 2017 Till September 2017: Adding to my Responsibilities Direct Sales Channels ( Etisalat Street Seller, Agent Shop, Vans and Key Retailers ). From Feb 2014 Till March 2017: Responsible for all In Direct Accounts in my area ( Shop In Shop, Ex Contrlled, Controlled Outlet & POS ). Daily field visits to all Account outlets to ensure product availability & enhance service quality. Achieve sales Department objectives. Conduct training sessions to the Account sales Representative to enhance their product knowledge on regular basis. Report all competitive & market activities. Manage all Account ( Ex Contrlled & Controlled Outlet ) logistics & financial issues. Achieve the distribution objectives (Stock availability visibility coverage) per each account ( Ex Contrlled, Controlled Outlet & POS ).

sales ExecutiveFull Time

• Job Details:Key Responsibilities: • Sales and Marketing: o Implemented marketing strategies to achieve sales targets and increase market share. o Monitored and analyzed market trends to identify opportunities. • Dealer Management: o Managed a network of dealers, ensuring product availability and service quality. o Conducted regular field visits to control dealer performance. o Launched new products and services through dealer channels. o Provided dealers with support to enhance their business. o Developed strong relationships with key dealers to foster loyalty and collaboration. • Brand Visibility: o Increased brand visibility by strategically placing point-of-sale materials in critical areas. o Upgraded potential dealers to higher tiers to expand Etisalat's reach. • Problem-Solving and Reporting: o Identified and resolved issues promptly and effectively. o Provided regular reports on sales performance, market trends, and competitive activities.