AS
Amr Sakr
Assistant Food and Beverage Manager at Royal Max Impala Palace Kempinski
EgyptWork Experience
Assistant Food and Beverage Manager
Royal Max Impala Palace Kempinski
Sep 2022 - Present -2 yrs, 9 months
Egypt
- Job Details:Oversee daily operations, accounting, and financial management, ensuring profitability and compliance, while supervising a team of 20+ employees and maintaining adherence to standards and policies. Lead recruitment, performance reviews, and training initiatives, enhancing team productivity and achieving high customer satisfaction rates. Plan and execute marketing and promotional activities, increasing guest attendance and boosting menu sales. Implement operational practices, hygiene rules, and quality standards, ensuring a safe and efficient working environment. Identify and rectify operational and financial issues, ensuring procedural compliance through coordination with audit and business teams.
St. Regis Almasa Hotel
Jun 2017 - Aug 2022 -5 yrs, 2 months
Egypt
- Job Details:Managed daily operations and staff for two restaurants and a bar, overseeing a team of 30+. Directed the food and beverage/culinary management team, enhancing guest and employee satisfaction. Maximized financial performance through strategic planning and execution.
Royal Max Impala Palace Kempinski
Jun 2015 - Jun 2017 -2 yrs
Egypt
- Job Details:Coordinated daily operations within the restaurant and outdoor dining areas, ensuring seamless service. Generated detailed reports on revenues and expenses, contributing to increased profit margins. Established restaurant policies and standards, improving operational efficiency. Monitored quality and service standards, maintaining a high level of guest satisfaction. Organized restaurant promotions and events, driving increased guest attendance. Trained employees to enhance customer service, resulting in high customer satisfaction rates.
Ruby Tuesday
Jun 2012 - Jun 2015 -3 yrs
Egypt
- Job Details:Led daily restaurant operations, ensuring high-quality service and guest satisfaction. Implemented staff training programs, enhancing service delivery and operational efficiency.
Education
Bachelor's Degree in Restaurants and Bars
Ismailia Hotel InstitutionJan 1993 32 yr 5 Months