AK
Amr Kenawi
Showroom Manager at La Marquise Diamonds and Watches LLC
Work Experience
La Marquise Diamonds and Watches LLC
Aug 2021 - Present -4 yrs
- Job Details:Directed daily operations of a high-end showroom with a focus on luxury goods and VIP clientele. Improved overall sales performance by 22% through strategic product positioning and cross-selling. Mentored and coached a team of 10+ sales associates, resulting in a 40% improvement in team productivity. Implemented CRM tools to enhance client follow-up and retention strategies.
Receptionist & Customer Service
Al Fakharani Private Hospital
Aug 2019 - Aug 2021 -2 yrs
Egypt
- Job Details:Served as the first point of contact for patients, ensuring efficient check-in and communication. Improved patient record accuracy and scheduling efficiency through digital system updates. Maintained a high standard of professionalism and empathy in a fast-paced environment.
Damas Jewellery LLC
Aug 2008 - Aug 2018 -10 yrs
- Job Details:Managed daily sales operations in a high-end jewellery showroom, meeting and exceeding revenue goals. Developed strong relationships with VIP clients and achieved consistent customer satisfaction ratings. Organized promotional events that increased footfall and boosted monthly revenue. Trained junior staff in product knowledge and customer interaction best practices.
Group4 Securicor
Aug 2005 - Aug 2008 -3 yrs
- Job Details:Oversaw the physical security of commercial properties, ensuring full compliance with safety protocols. Trained and supervised a team of security personnel, promoting operational discipline and vigilance.
Education
Bachelor's Degree in English
Alexandria University (ALEXU)Jan 2007
Skills
Languages
Arabic
FluentEnglish
Fluent