AF
Amr Fox
deal closer
EgyptWork Experience
dme account
Jan 2024 - Jan 2025 -1 yr
Egypt
- Job Details:managed a high volume of files on a daily basis(telesales). communicated effectively with customers regarding their closing status. reviewed title commitments to ensure clear titles were obtained prior to closing managed dme accounts and operations with focus on efficiency and client satisfaction.
mana gi
Apr 2010 - Oct 2013 -3 yrs, 6 months
Greece
- Job Details:achieved 88% of monthly and quarterly sales targets. improved call center response times by 25% through process optimization. collaborated with support teams to streamline workflows and boost productivity.
delio food hub
Aug 2008 - Aug 2010 -2 yrs
Greece
- Job Details:handled key food accounts, ensuring smooth delivery and service excellence. consistently achieved all performance kpis and sales goals. built long-term customer relationships, increasing client loyalty and repeat business. delivered exceptional customer support by resolving escalations effectively.
Education
Bachelor's Degree in ancient european civilization
Ain Shams University (ASU)Bachelor's Degree in management information systems
Al-Alson High Institute
Skills
- Conflict Resolution
- account management (food companies & dme)
- customer support & call center operations
- kpi tracking & target achievement
- CRM systems & client retention
- communication & problem solving
- Team Leadership & Mentoring
- fitness coaching & nutrition guidance
- Strength & conditioning programs
- hr & financial management
Languages
Arabic
FluentEnglish
Beginner