AA
Amr Ashour
Waiter
Dubai, United Arab EmiratesWork Experience
Dyar El Sham
Jun 2021 - Jun 2022 -1 yr
United Arab Emirates
- Job Details:Greet and seat guests in a friendly and professional manner. Present menus and provide detailed information about menu items, daily specials, and promotions. Take accurate food and drink orders and relay them to kitchen and bar staff. Serve food and beverages promptly, ensuring high-quality presentation and customer satisfaction.
G Concept
Jun 2020 - Jun 2021 -1 yr
United Arab Emirates
- Job Details:Handled check-ins/check-outs, guest inquiries, and reservations. Provided high-quality guest service and ensured satisfaction. Managed daily front desk operations and coordinated with housekeeping.
Jun 2019 - Jun 2020 -1 yr
United Arab Emirates
- Job Details:Processed customer transactions accurately and efficiently. Maintained cleanliness and order at the cashier area. Balanced the cash register at the end of each shift.
Education
Bachelor's Degree in Management Information Systems
Ras El Bar Higher Institute for Qualitative Studies and Computer ScienceJan 2018
Skills
- Computer Literacy
- Clear verbal communication and active listening with visitors and clients
- Professional email writing and polite handling of phone calls
- Proficient in Microsoft Office programs such as Word, Excel, and Outlook
- Customer service excellence
- Experienced in using office management systems and scheduling appointments
- Strong organizational and time management skills
- Courtesy and good interpersonal skills
- Ability to work under pressure
- Efficient handling of peak periods, high call volumes, and visitor traffic
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Languages
Arabic
FluentEnglish
Intermediate