Amr Abbas

Senior Data Analytics Manager

• Job Details:Support analytics activities across Middle East markets; oversee data migration between Uber and Careem. Influence strategic data-driven decisions through advanced insights and reporting for market leaders. Defined standardized KPI frameworks adopted across ops and growth functions; ensured alignment with data governance and reporting best practices. Design and implement scalable automation solutions to streamline complex operational processes, driving efficiency and long-term growth. Led company-wide self-serve analytics initiatives using Tableau and Google Sheets, enabling business teams to independently access, explore, and track key KPIs. Collaborate with data warehouse engineers to optimize data architecture and issue resolution. Mentored a cross-functional team of data analysts and analytics engineers; led hiring, onboarding, and skills development programs to grow internal talent. Built data pipelines to support real-time analytics, improve data accuracy, and enable dynamic business decisions. Led cross-functional data initiatives from scoping to delivery, aligning business, product, and engineering teams on analytics objectives and measurable success criteria. Conduct in-depth analyses to evaluate the impact of strategic changes and uncover opportunities for further improvement. Led stakeholder workshops and training to increase adoption of self-serve BI tools and democratize data access.

Data Analytics/Strategic Projects Manager

• Job Details:Established Egypt-based analytics team; developed 30+ automated dashboards and analytics solutions. Built competitive intelligence response frameworks in collaboration with leadership teams. Led end-to-end A/B testing, data modeling, and insights initiatives. Participate strategic steering committees (SteerCo) aligning data-driven priorities across functions.

Growth & Analytics Manager

• Job Details:Managed supply operations across Delta, Canal, and Upper Egypt regions with a team of 25 colleagues. Oversaw supply acquisition, captain support, loyalty programs, and financial objectives. Optimized city setups and operational configurations using data-driven insights. Led end-to-end captain acquisition initiatives focused on reducing CAC (cost of acquisition) while maintaining operational efficiency and quality benchmarks. Collaborated cross-functionally with marketing, CX, and operations teams to launch loyalty and incentive programs aimed at boosting captain retention and satisfaction. Optimized onboarding funnel and performance monitoring across cities using data-driven insights, improving activation rates and supply utilization. Spearheaded market expansion efforts into underserved regions including Delta and Upper Egypt, tailoring supply strategy to local dynamics and infrastructure.