Basic Info

Ahmed Bassuni

5 years

Abu Dhabi, United Arab Emirates

Bachelor's Degree

Experienced

Work Experience

Senior Sales at Mauzan

Experience Details

Senior Sales

Sales/Retail

Experienced (Non-Manager)

- Respond promptly and answer/resolve customer inquiries and complaints.
- Investigate and resolved service issues and/or product problems.
- Manage with administration: forwarded requests and unresolved issues to the designated resources by communicating and coordinating with internal departments.
- Keep records of customer interactions and actions taken, including – transaction comments, inquiries and complaints.
- Supply customers with written responses and information and follow up customer communication.
- Communicate directly with customers by face-to-face, phone and electronically.
- Update and maintain information on computer systems and in archives.
- Team leader and sales manager assistant.


Company Details

Mauzan

Abu Dhabi, United Arab Emirates

101-500 employees

Textile and Clothing

mauzan.com

May 2014 to present (2 years 7 months)

Education

BA in Media

Education Details

BA

Media, Communication Studies

Alexandria University Faculty of Arts, Egypt

C / Good / 65 - 75%

N/A

N/A

Alexandria University Faculty of Arts
2008 - 2011

Training and Courses

Training/Course Details

QHSE Internal Audit Course

Apr 2012

International Quality Center

N/A

Training/Course Details

QMS Auditor/Lead Auditor Course

Jun 2012

IRCA

N/A

Training/Course Details

OH/SMS Auditor Conversion Course

Jun 2012

IRCA

N/A

Training/Course Details

Internet Security Course

May 2011

Social Association for Media Profession

N/A

Training/Course Details

T.O.T Media and Youth for Community Participation

Apr 2011

Internews Network

N/A

Training/Course Details

Business Administration Diploma

Apr 2014

British academy

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAnalyticalArabicBusiness Administration DiplomaBusiness DevelopmentCommunication StudiesDetails-orientedEnglishHard WorkerInformation Technology (IT)InternetInternet Security CourseMediaMicrosoft OfficeOH/SMS Auditor Conversion CourseOrganizerPhotographyPublic Relations (PR)QHSE Internal Audit CourseQMS Auditor/Lead Auditor CourseRetailSalesSenior SalesSocialSportsT.O.T Media And Youth For Community ParticipationTechnologiesTextile And Clothing

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Internet

Internet

: Advanced

: Extreme - I love it!

:

5-7 years

Photography

Photography

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Public Relations (PR)

Public Relations (PR)

: Advanced

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Advanced

: Extreme - I love it!

:

Less than 1 year

Sales

Sales

: Advanced

: High

:

3-5 years

Information Technology (IT)

Information Technology (IT)

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Hard worker, Organizer, Details-oriented, Social

Online Presence

https://www.linkedin.com/in/ahmedbassunihttps://www.facebook.com/Ahmed.MM.Bassunihttps://twitter.com/Ahmed_Bassuni

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