AA

Ammar Adel Amin

Executive Manager Personal Assistant at Welco Group – Ad World Company

Egypt

Work Experience

  • Executive Manager Personal Assistant

    Welco Group – Ad World Company

    Dec 2021 - Present -3 yrs, 7 months

    Egypt

    • Job Details:Act at the point of contact among executives, employees, clients and other external partners. Manage information flow in a timely and accurate manner. Manage executives' calendars and set up meetings. Track daily expenses and prepare weekly, monthly or quarterly reports. Format information for internal and external communication, memos, e-mails, presentation and reports. Act as an office manager by keeping up with office supply inventory. Make travel accommodation arrangements. Organize and maintain the office filing system. Resolve accounting issues regarding invoices and payroll. Compile all research materials and populate all PowerPoint presentations for executives and teams.
  • Secretary

    Charmillion Hotels and Resorts

    Nov 2019 - Dec 2021 -2 yrs, 1 month

    Egypt

    • Job Details:Organize and coordinate the day-to-day schedule of the executive team, including appointments, meetings and travel arrangements. Manage communication channels and respond to correspondence appropriately on behalf of the executives. Prepare and distribute internal and external documents, including reports, memos and letters. Maintain the electronic and paper files of the executive team and ensure they are updated regularly. Handle confidential information with discretion and professionalism. Communicate effectively with other departments and external stakeholders. Plan and coordinate events and conferences as required. Provide general administrative support, including taking phone calls, handling inquiries and managing the office calendar. Perform other duties as assigned by the executive team. Collaborated with the owner to improve the data system.
  • Administrative Affairs Specialist

    Mohm Office Furniture

    Jun 2018 - Oct 2019 -1 yr, 4 months

    Egypt

    • Job Details:Read and analyze incoming memos, letters, and reports to determine their significance and distribute appropriately. Enter and maintain client and prospect data in automated system. Upholds all agency policies and expectations in performing their job. Handling office tasks, such as filing, generating reports and presentations, setting up for meetings and recording supplies. Screening phone calls and routing callers to the appropriate party. Anticipate the needs of others in order to ensure their seamless and positive experience. Provide recommendations according to customer needs or preferences. Direct clients to the appropriate departments for classes, therapy or one-on-one training. Facilitated internal and external communication, including drafting e-mails and memos. Liaised between departments or teams, ensuring effective communication and workflow.
  • Health Care Customer Service Representative

    AXA for Life and Medical Insurance - Egypt

    Dec 2016 - May 2018 -1 yr, 5 months

    Egypt

    • Job Details:Delivering information about a company’s products and services. Resolving issues and handling customer complaints. Collecting customer feedback and tracking customer service metrics. Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering queries and concerns about a company’s products or services. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits. Granting pre-authorizations for medical treatment, if covered. Advising members of outstanding co-payments. Providing extant and prospective members with the details of network providers. Canceling members' plans upon their requests, or due to recurrent non-payment, if directed by your line manager.
  • Education

    • Bachelor's Degree in Business Administration / Management and Accounting

      New Cairo Academy

      Jan 2020 

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Fluent
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