Basic Info

Amir youssef

More than 15 years

Cairo, Egypt

Master's Degree

Manager

Work Experience

Safety and Security Manager at Raya Smart Buildings

Experience Details

Safety and Security Manager

Operations/Management, Hospitality/Hotels/Food Services

Manager

• Profound knowledge of public interaction; outstanding knowledge of mall security and patrolling immense ability to maintained punctuality and set rules and regulations.
• Respond to a variety of situations, from lost children to criminal activity.
• Interact with the public, with mall tenants and management, and with local law enforcement.
• Handle any safety and security situation that may arise in a shopping mall.
• prevent loss or damage due to: Theft and pick pocketing, Vandalism and graffiti, Trespassing and vagrants , Safety hazards (spilled liquids, unsafe promotional displays)
• Relationship with Mall Tenants.
• public relation and projecting a positive overall image and providing a safe and helpful environment
• Develop positive relationships with local police and all authorities.
• Dealing with special issues (Juvenile gangs, Senior citizens and disabled or physically challenged persons, Vagrants and homeless, Inoperable elevators, escalators, stairways, Catastrophic situations, Parking lots/garages, Crime, Vandalism, Speeding, Potholes, Lighting and visibility, Access control, Valet parking, Money collection, transport, storage).
• CCTV operation services.
• Manage respective stores in their area so as to ensure maximum sales, maximum profitability, effective stock management to increase customer satisfaction and ensure continued business growth & Control costs within budget.


Company Details

Raya Smart Buildings

Cairo, Egypt

101-500 employees

Real Estate/Property Management

http://rayacorp.com/

Feb 2016 to present (1 year 5 months)
Services Manager - Facilities at Raya Holding

Experience Details

Services Manager - Facilities

Administration

Manager

• Manage activities concerned with facilities maintenance and cleanliness, purchasing and distributing of raw materials, equipment and supplies, general services, catering.
• Manage personnel involved in establishing, promoting, and maintaining firm's security and property protection programs in addition to employees all safety procedures & OHS 18001 standards and transportation

• Manage all the premises contracts (maintenance contracts, supplies contracts )


• Resolves concerns, conflicts, and problems of the patrons ensuring that services are provided in a professional and safe manner.

• Manage all the purchasing activities of the premises

• Manage special tasks and requirements, like furnishing new premises, constructions & decoration works in cooperation with the administrator


• Manage the Catering Company’s activities


Company Details

Raya Holding

6th of October City, Egypt

More than 1000 employees

Telecommunications

http://rayacorp.com/

Nov 2010 to Jan 2016 (5 years 2 months)
Sr.Manager at El Shafei Group

Experience Details

Sr.Manager

Operations/Management

Manager

• Management and control departments of 3 companies, different specializations,
Aluminum Co, juice concentrates Co, and farm. attending meetings, business
transactions, monitoring of accounts and agreements and human resource


Company Details

El Shafei Group

Cairo, Egypt

51-100 employees

Manufacturing

N/A

Nov 2008 to Nov 2010 (2 years)
Account Manager at Creation Team

Experience Details

Account Manager

Marketing/PR/Advertising

Manager

• Managing budget, Resources and Controlling Account's Scope.
• Preparing price offers to the clients.
• Ensure successful campaign completion in time within budget and according to predefined quality.
• Manage the revenue and cost of the marketing campaign till delivery to the customer.
• Improve customer loyalty satisfaction and confidence in our service. In addition, to enhance company performance.


Company Details

Creation Team

Giza, Egypt, Egypt

51-100 employees

Marketing and Advertising

N/A

Nov 2006 to Nov 2007 (1 year)
Police Officer at Ministry of interior

Experience Details

Police Officer

Operations/Management

Senior Management (e.g. VP, CEO)

• Police Office (Rank of Captain) : Passport and Immigration Department in the Egyptian Airport Authority August 2005- November 2007

• Police Office (Rank of Captain): Security controls of the tourist groups - Qena August 2003 – August 2005.


• Police Office (Rank of Captain): Operations Room Manager (Egyptian central security forces) August 2000 – August 2003.

• Police Office (Rank of latent): Operations Room Manager (Egyptian central security forces) August 1996 – August 2003.

• Operations Police Officer August 1996 – August 1998.

• Special Operations officer.


Company Details

Ministry of interior

Cairo, Egypt

More then 1000 employees

Security and Surveillance

N/A

Aug 1996 to Aug 2007 (11 years)

Achievements


• Manage activities concerned with facilities maintenance and cleanliness, purchasing and distributing of raw materials, equipment and supplies, general services, catering.
• Manage personnel involved in establishing, promoting, and maintaining firm's security and property protection programs in addition to employees all safety procedures & OHS 18001 standards and transportation

• Manage all the premises contracts (maintenance contracts, supplies contracts )


• Resolves concerns, conflicts, and problems of the patrons ensuring that services are provided in a professional and safe manner.

• Manage all the purchasing activities of the premises

• Manage special tasks and requirements, like furnishing new premises, constructions & decoration works in cooperation with the administrator


• Manage the Catering Company’s activities



• Management and control departments of 3 companies, different specializations,
Aluminum Co, juice concentrates Co, and farm. attending meetings, business
transactions, monitoring of accounts and agreements and human resource



• Managing budget, Resources and Controlling Account's Scope.
• Preparing price offers to the clients.
• Ensure successful campaign completion in time within budget and according to predefined quality.
• Manage the revenue and cost of the marketing campaign till delivery to the customer.
• Improve customer loyalty satisfaction and confidence in our service. In addition, to enhance company performance.

Clients being handeled:
 Coca Cola
- Road Show and Promotions.
- Mass Media.
- Give-Away contracting.
 Nestle.
- Give Away.
- Printing works

 Shell Oil Company
- outdoors
- printing works

 Mobinil
- outlet printing


 Orascom -Hotel and Development
- outdoors
- printing works



• Police Office (Rank of Captain) : Passport and Immigration Department in the Egyptian Airport Authority August 2005- November 2007

• Police Office (Rank of Captain): Security controls of the tourist groups - Qena August 2003 – August 2005.


• Police Office (Rank of Captain): Operations Room Manager (Egyptian central security forces) August 2000 – August 2003.

• Police Office (Rank of latent): Operations Room Manager (Egyptian central security forces) August 1996 – August 2003.

• Operations Police Officer August 1996 – August 1998.

• Special Operations officer.



Education

MBA in Marketing

Education Details

MBA

Marketing

ESLSCA Business School, Egypt

B / Very Good / 75 - 85%

N/A

N/A

ESLSCA Business School
2013 - 2015
law in Law

Education Details

law

Law

Police academy, Egypt

C / Good / 65 - 75%

N/A

N/A

Police academy
1992 - 1996
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Orman

Egypt

1991

C / Good / 65 - 75%

N/A

Al Orman
1991

Certifications

Certificate details

5- Diploma in Graphic Design

Jul 1999

N/A

N/A

N/A

YAT

N/A

Certificate details

Defensive Tactics Instructor

Apr 1996

N/A

N/A

N/A

Egyptian central security forces

N/A

Certificate details

OHSAS Commety Members

Apr 2012

N/A

N/A

N/A

N/A

Certificate details

OH&S Management System Awareness

Feb 2012

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

OH&S Internal Audit Program

Jan 2012

EQE

N/A

Training/Course Details

Finance for Non – Financials

Jan 2012

IMI

N/A

PMP at Logic
May 2011

Training/Course Details

PMP

May 2011

Logic

N/A

Training/Course Details

Leader ship

Apr 2011

Raya

N/A

Training/Course Details

Becoming A Brilliant Presenter

Jul 2011

IMI

N/A

Training/Course Details

Time Management

Jul 2011

Raya

N/A

Training/Course Details

Anger Management

Jun 2011

Raya

N/A

This profile is outdated!
Last update more than 6 months ago.

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Profile Skills and Keywords

5- Diploma In Graphic DesignAccount ManagerAdministrationAdobe PhotoshopAnalyticalAnger ManagementArabicBecoming A Brilliant PresenterCommunicationsContract ManagementCreativeCustomer-orientedDefensive Tactics InstructorDocuments Forgery DetectionEnglishFacility ManagementFinance For Non FinancialsFood ServicesHealth And SafetyHospitalityLawLeaderLeader ShipManagementManufacturingMarketingMarketing And AdvertisingMicrosoft OfficeOH&S Internal Audit ProgramOH&S Management System AwarenessOHSAS Commety MembersOffice AdministrationPMPPaintingPersonnel ManagementPlaying MusicPolice ActivitiesPolice OfficerProperty ManagementReadingReal EstateSafety & SecuritySafety And SecuritySafety And Security ManagerSecurity And SurveillanceSecurity ManagementServices Manager - FacilitiesSr.ManagerStaff ManagementSupportiveTelecommunicationsTime ManagementTourist SecurityTraining People& Coaching

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: High

:

More than 7 years

Fields of Expertise

facility Management

facility Management

: Expert

: Extreme - I love it!

:

3-5 years

police activities

police activities

: Expert

: Extreme - I love it!

:

More than 7 years

Office Administration

Office Administration

: Expert

: Extreme - I love it!

:

More than 7 years

Health and Safety

Health and Safety

: Expert

: Extreme - I love it!

:

More than 7 years

Staff Management

Staff Management

: Expert

: Extreme - I love it!

:

More than 7 years

Security Management

Security Management

: Expert

: Extreme - I love it!

:

More than 7 years

safety and security

safety and security

: Expert

: Extreme - I love it!

:

More than 7 years

Training people& Coaching

Training people& Coaching

: Expert

: Extreme - I love it!

:

More than 7 years

Personnel management

Personnel management

: Expert

: Extreme - I love it!

:

More than 7 years

safety & Security

safety & Security

: Expert

: Extreme - I love it!

:

More than 7 years

Communications

Communications

: Expert

: Extreme - I love it!

:

More than 7 years

Contract Management

Contract Management

: Expert

: Extreme - I love it!

:

More than 7 years

Documents forgery detection

Documents forgery detection

: Expert

: Extreme - I love it!

:

More than 7 years

Tourist security

Tourist security

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Leader, Customer-oriented, Creative, Supportive

Online Presence

https://www.linkedin.com/profile/view?id=AAIAAAYL4IMBcAdLq-NSPIVXIY7I0RwHVpfELVM&trk=nav_responsive_tab_profile

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