Basic Info

Amir Azmi

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

ICT Associate at United Nations Office for the Coordination of Humanitarian Affairs Regional Office (OCHA)

Experience Details

ICT Associate

Operations/Management, Administration, Engineering - Telecom/Technology

Manager

Responsible for maintain and support the following items for entire OCHA staff in Regional office and sub offices in Meddle East & North Africa.
1. Administrate (ISA firewall server, Domain server, Data server, WEB servers, FTP server).
2. Administrate Lotus Note server and BlackBerry service.
3. Design and establishing backup strategy for all systems and data.
4. Implement and install computer and telephone network.
5. Responsible for handling and purchasing IT equipment.
6. ICT inventory in coordination with the administration unit.
7. Provide technical support for specialized systems Satellite internet VSAT, GPS, Thuraya phone and Avaya telephones.


Company Details

United Nations Office for the Coordination of Humanitarian Affairs Regional Office (OCHA) (multinational)

Cairo, Egypt

51-100 employees

Government

http://www.unocha.org/

Apr 2012 to Oct 2014 (2 years 6 months)
Team Manager UK Account at Vodafone UK

Experience Details

Team Manager UK Account

Customer Service/Support

Manager

As International Account acting as Team Manager UK Account – we are serving UK customer in England I am responsible for covering all customer needs in technical or billing issues.


Company Details

Vodafone UK (multinational)

6th of October City, Egypt

11-50 employees

Consumer Services

https://www.vodafone.co.uk/

Jun 2009 to Mar 2012 (2 years 9 months)
IT Support Eng. at Egyptian Liquefied Natural Gas

Experience Details

IT Support Eng.

Engineering - Telecom/Technology, Installation/Maintenance/Repair, Customer Service/Support

Experienced (Non-Manager)

Responsible for maintain and support the following items for entire ELNG staff in IDKU site:
1. Troubleshooting entire ELNG users’ problems for software and hardware.
2. Supporting Windows operating system (XP, Vista), Microsoft Office (2003, 2007), Internet Explorer, Exchange, Active Directory, PDA interfaces, etc.
3. Handling international troubleshooting issues in HP Middle East.
4. Troubleshoot printers and faxes problems.
5. Maintain network & IP telephone sets.
6. Maintain photocopies.
7. Configure ELNG users’ connectivity on CISCO IP telephone.
8. Participate in server’s room transfer project.
9. Part of the team responsible for implementing wireless access points plan.


Company Details

Egyptian Liquefied Natural Gas (multinational)

idku, Egypt

501-1000 employees

Oil and Gas

http://www.egyptianlng.com/

Feb 2008 to Apr 2009 (1 year 1 month)
IT Support Senior Eng. network administrator at X-Lab Group

Experience Details

IT Support Senior Eng. network administrator

Engineering - Telecom/Technology, Installation/Maintenance/Repair, Customer Service/Support

Manager

As IT Support Senior Eng. network administrator of the technical Department. Handling all main project & technical team.
Projects done:
1- The Sharm el Sheikh International Arbitration Center (SHIAC)
- Network infra cabled and wireless.
- Internet leased line with firewall.
- IP-sec webcam.
- Conference system.
- Smart board system.
2- Kabo JIL factory installing 46 finger print device.
3- IT Support for Lycee Francais Alexandrie school (part of the French consul) Maintenance contract.


Company Details

X-Lab Group

Alexandria, Egypt

101-500 employees

Information Technology Services, Information Technology Services, Publishing and Printing

http://xlab-group.com/

Aug 2006 to Feb 2008 (1 year 6 months)

Education

Eng. in Mechanical Production

Education Details

Eng.

Mechanical Production

The Academy of Special Studies, Egypt

C / Good / 65 - 75%

QC and QA for mechanical products.

N/A

The Academy of Special Studies
1999 - 2003
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Lycee Libertee Alexandrie

Egypt

1999

C / Good / 65 - 75%

N/A

Lycee Libertee Alexandrie
1999

Certifications

CompTIA A+
Apr 2004

Certificate details

CompTIA A+

Apr 2004

N/A

N/A

N/A

CompTIA

N/A

Training and Courses

Training/Course Details

CompTIA A+

Apr 2004

YAT

certification: Hardware & Software Troubleshooting in addition to soft skills (management skills).

Training/Course Details

CCNA

Aug 2006

New Horizone

Cisco Network Associate CCNA at New Horizon attended training center (attendance).

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationArabicBoy Scout MarineCCNACommunicatorCompTIA A+Consumer ServicesCustomer ServiceCustomer SupportEgyptian Liquefied Natural GasEnglishFlexibleFrenchGovernmentHard WorkerICT AssociateIP Sec CamIT SupportIT Support Eng.IT Support Senior Eng. Network AdministratorIT Technical SupportInformation Technology ServicesInitiativeInstallationLeaderMaintenanceManagementMechanical ProductionMicrosoft WindowsNetworkingOil And GasPublishing And PrintingQuality AssuranceQuality ControlRepairScuba DivingSupportTeam Manager UK AccountTechnical SupportTravelingUnited Nations Office For The Coordination Of Humanitarian Affairs Regional Office (OCHA)Vodafone UKWindows Server 2008

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Advanced

: Advanced

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Networking

Networking

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Quality Control

Quality Control

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Support

Customer Support

: Expert

: Extreme - I love it!

:

More than 7 years

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

More than 7 years

Quality Assurance

Quality Assurance

: Expert

: Extreme - I love it!

:

More than 7 years

IP Sec Cam

IP Sec Cam

: Expert

: Extreme - I love it!

:

5-7 years

Windows Server 2008

Windows Server 2008

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

IT Support

IT Support

: Expert

: Extreme - I love it!

:

More than 7 years

IT Technical Support

IT Technical Support

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Communicator, Hard worker, Initiative, Flexible / Adaptive

Online Presence

https://www.linkedin.com/in/amir-azmi-96079a1b?trk=nav_responsive_tab_profilehttps://www.facebook.com/azmiamir

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