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Amira El Sheikh

Work smart

Cairo, Egypt
  • Microsoft Office
  • Using computers
  • technical support
  • Hr recruitment
  • Email writting

Work Experience

  • Markup specialist at Hindawi Publishing Corporation

    Sep 2017 to Mar 2018 · 7 Months
  • Supervisor at Sykes

    Mar 2013 to Mar 2015 · 2 Years 10 Months
  • Technical support agent at Sykes Enterprises

    Aug 2010 to Mar 2013 · 2 Years 7 Months
  • CSR at Xceed

    Jul 2007 to Aug 2010 · 3 Years 11 Months

Education

  • Bachelor's Degree in Faculty of Al Alsun

    Ain Shams University - Egypt 2002 to 2006 · 4 Years
  • Vocational in Languages

    Al Manara school - Egypt 1996 to 2002 · 6 Years
  • High School - Thanaweya Amma

    El Manara school for girls - Egypt 2002

Achievments

I was selected as Employee of the month ( Email team )

Skills
Tools and Fields of Expertise

  • Microsoft Office
  • Using computers
  • technical support
  • Hr recruitment
  • Email writting
  • Call centers
  • Internet Search
  • XML
  • Markup

Languages

  • English

    Advanced
  • Spanish

    Advanced
  • French

    Beginner

Training & Certifications

  • Certified trainer

    Ain Shams University · 2017
  • TOT

    Ain Shams University · 2017
  • Teaching in private schools

    Faculty of Education, ASU · 2017
  • Conducting interviews for possible candidates

    Sykes Enterprises · 2015
  • Preparation to work in international scools

    Faculty of Education Ain Shams uni · 2015
  • Soft skills

    Xceed Contact Center · 2010
  • English language

    AUC · 2007
  • Spanish Language

    Cervantes · 2007
  • DELE Superior

    Universidad de Salamanca · 2007
  • Preparation for DELE superior

    Instituto Cervantes · 2007
  • DELE Intermedio

    Universidad de Salamanca · 2006
  • Preparation for DELE intermedio

    Instituto Cervantes · 2006