AM
Amira Mustafa
Team Leader – Marketing & Sales at Azeidk Group
Work Experience
Team Leader – Marketing & Sales
Azeidk Group
Jul 2024 - Present -1 yr
- Job Details:Coordinated and supported a marketing and sales team in daily operations and client communication. Assisted in planning and executing online campaigns, including social media content and promotions. Maintained accurate client data and updates using the Odoo system. Monitored team activity and prepared internal reports for process improvement. Collaborated with design and content teams to ensure cohesive campaign delivery. Provided training and daily guidance to team members on communication and task execution.
Al Rayah Market
Jul 2019 - Jul 2024 -5 yrs
- Job Details:Supervised a team of data entry clerks, assigning tasks and ensuring timely, accurate completion of all data processes. Worked on a weekly promotional magazine by updating and verifying product prices, maintaining accuracy through detailed Excel sheets, and supervising the team’s contributions to ensure consistency and timely completion. Managed large volumes of data input into internal systems, verifying accuracy through double-check and audit mechanisms. Regularly updated product pricing directly on system, including weekly magazine offers and daily price adjustments to ensure accurate and up-to-date information. Coordinated with IT and operations teams to improve integration between data and backend systems.
Vodafone
Jul 2018 - Jul 2019 -1 yr
- Job Details:Provided one-on-one consultation to walk-in customers to understand their needs and recommend suitable products. Processed sales transactions using Vodafone’s C-CAT system and Wincash program ensuring accuracy and efficiency. Actively promoted upsell opportunities and cross-selling services to increase average customer value. Maintained a welcoming store environment and resolved customer complaints professionally and promptly. Collaborated with store managers to implement in-store promotional activities. Consistently achieved monthly sales targets for SIM card activations, contributing to overall store performance and revenue growth.
Education
Bachelor's Degree in Islamic Archeology
Ain Shams University (ASU)Jan 2017 - Jan 2017 - 0 Month
Skills
- Data Entry
- Microsoft Office (Word, Excel, Outlook)
- Odoo System (Quotations & CRM)
- C-CAT & Wincash Systems (Vodafone Sales & Transactions)
- Graphic Design (Photoshop, Illustrator)
- Social Media Campaign Management
- Leadership & Team Supervision
- Customer service excellence
- Sales & Negotiation
- Time Management
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Languages
Arabic
FluentEnglish
Intermediate