Amira Badawy

Bancassurance Specialist at MetLife

Cairo, Egypt

MetLife

Aug 2024 - Present -9 months

Egypt

Job Details:Greet and assist customers visiting the branch. Understand customer needs and recommend suitable products/services. Respond to questions and resolve complaints through timely and effective solutions for achieving high customer satisfaction. Assess customer needs to provide the best service and product expectation. Provide feedback on the efficiency of the customer service process. Escalate unresolved issues to relevant internal teams to maintain customer satisfaction. Work with a team of CSRs and other departments to find appropriate solutions to problems.

Unipharma Pharmaceutical Industries Company

Jan 2024 - Jul 2024 -6 months

Egypt

Job Details:Manage all general accounting operations. Enter accounting data and financial files into computer systems. Analyze financial data and provide accounting insights from study it. Periodic financial reports on the company’s status to the board administration and concerned departments.

Elite Development

Jun 2022 - Mar 2023 -9 months

Egypt

Job Details:Meet and communicate with potential buyers or sellers. Understand clients’ needs and preferences for properties. Update property details and ensure accuracy in descriptions. Schedule and conduct tours of properties with potential buyers or tenants. Highlight the features and benefits of the property. Reach out to new leads via calls or emails or social media. Maintain relationships with past clients for future business.