Amir Zaki
Sales Advisor at Concentrix
Masara, Cairo, EgyptWork Experience
Concentrix
Egypt
- Job Details:Manage inbound and outbound interactions for a U.S.-based B2B e-commerce purchasing account, serving corporate clients across various sectors. Consistently exceed key performance targets in sales, QA accuracy, email/call handling, and adherence.
Webhelp
Egypt
- Job Details:Extensive experience in client-facing roles, ensuring high levels of satisfaction and retention through attentive support and problem resolution.
Orange Egypt
Egypt
- Job Details:Use Salesforce CRM at an advanced level to manage pipelines, generate performance reports, and organize account workflows.
Orascom
Egypt
- Job Details:Demonstrates ability to execute technical tasks with precision, maintain safety standards, and contribute effectively to large-scale projects.
Skills
- B2B sales & corporate client management
- E-commerce platforms & business purchasing
- lead qualification & prospecting
- Advanced Salesforce CRM (pipeline tracking, reporting, lead segmentation)
- Advanced Microsoft Excel (VLOOKUP, PivotTables, tracking sheets, analytics)
- Microsoft 365 (Outlook, Teams, Word, SharePoint)
- Managed inventory and maintained store presentation standards
- Team delegation & peer coaching
- Technical troubleshooting support
- Adaptability & Versatility
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Languages
Arabic
FluentEnglish
Fluent