Basic Info

Aminul Laskar

4 years

India

High School

Experienced

Work Experience

Senior Lifestyle Associate at Transven Lifestyle Management Pvt Ltd

Experience Details

Senior Lifestyle Associate

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

Key Role : F2F Client Meeting,Vendor Tie-Ups And Partnership Building,Team Management Of 10 Field Consultants,Market Survey And Research For Good Vendors,Arrangement Of Meetings,Providing Concierge Services

Reason For Leaving : Process Shutdown In Bangalore


Company Details

Transven Lifestyle Management Pvt Ltd

India

101-500 employees

Hospitality/Hotels

www.radius7.in

Aug 2016 to Feb 2017 (6 months)
Patient Care Executive at Healthvista India Pvt Ltd,Portea Medicals

Experience Details

Patient Care Executive

Customer Service/Support

Entry Level

Key Role : Handling Inbound And Outbound Calls,Live Chat And Email Support,Fixing Appointments For Doctor,Physio,Nurse,Attendants And Labs On Call.


Company Details

Healthvista India Pvt Ltd,Portea Medicals (multinational)

India

501-1000 employees

Healthcare and Medical Services

www.portea.com

Apr 2014 to Aug 2016 (2 years 4 months)
Customer Service Representative at Serco BPO Services

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

Key Role : Handling Inbound Calls For Amway Brand,Filing Complaints And Resolving Customer Queries,Booking Product Orders.


Company Details

Serco BPO Services

India

More than 1000 employees

Outsourcing/Offshoring

N/A

Feb 2013 to Feb 2014 (1 year)

Achievements


Awarded The Crown For Excellent Soft Skills And Rapport Builder


Entitled As The Highest Gross Collector Of Physio Appointments


I Was Awarded As The Best Performer Of The Year


I Was The Awarded As The Best Scout For The Year 2008

Education

High School - Other

High School Details

Other

Institute Of Basic And Vocational Education

India

2010

C / Good / 65 - 75%

Higher Secondary With Major As Arts With 68% Marks

Institute Of Basic And Vocational Education
2010

Certifications

MS OFFICE
May 2007

Certificate details

MS OFFICE

May 2007

80 out of 100

N/A

N/A

BDPS Institute Of Computer Education

It was to bring basic knowledge on how to work on MS Office to groom for Indian Work Firm

Training and Courses

Training/Course Details

Call Center Execution Course

Mar 2009

Silchar Call Center Institute

Got Training On How To Build Soft Skills,Building Good Rapport,Communication Skills

Training/Course Details

Speed Typing

Jan 2008

Nagaland Institute Of Speed Typing

It Was All About Getting Good Speed On Typing. 40WPM

This profile is fresh!
Last update 14 days ago.

Jobseeker photo

Profile Skills and Keywords

AdminstrationBengaliBrowsingCall Center Execution CourseCreativeCustomer RelationshipCustomer ServiceCustomer Service RepresentativeCustomer-orientedEnglishFood ServicesGardeningHard WorkerHealthcare And Medical ServicesHealthvista India Pvt Ltd,Portea MedicalsHindiHospitalityHotelsInternetLeaderMS OFFICEMaking New FriendsMicrosoft ExcelMicrosoft WordNovelsOffshoringOutsourcingPatient Care ExecutivePlaying GamesProblem SolverReading Tinkle DigestSenior Lifestyle AssociateShoppingSocial MediaSpeed TypingSupportTravelingUrduVideo Games

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Hindi

Hindi

: Fluent

: Fluent

: Fluent

: Fluent

Bengali

Bengali

: Beginner

: Beginner

: Fluent

: Fluent

Urdu

Urdu

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Social Media

Social Media

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

1-3 years

Fields of Expertise

Customer Relationship

Customer Relationship

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: High

:

3-5 years

Adminstration

Adminstration

: Advanced

: High

:

1-3 years

Key Skills

Leader, Hard worker, Customer-oriented, Creative, Problem Solver

Online Presence

https://www.linkedin.com/in/aminul-hassan-laskar-7b86249a/https://www.facebook.com/laskar.312https://twitter.com/aminul_laskar

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