Basic Info

Aminul Laskar

4 years

India

High School

Experienced

Work Experience

Senior Lifestyle Associate at Transven Lifestyle Management Pvt Ltd

Experience Details

Senior Lifestyle Associate

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

Key Role : F2F Client Meeting,Vendor Tie-Ups And Partnership Building,Team Management Of 10 Field Consultants,Market Survey And Research For Good Vendors,Arrangement Of Meetings,Providing Concierge Services

Reason For Leaving : Process Shutdown In Bangalore


Company Details

Transven Lifestyle Management Pvt Ltd

India

101-500 employees

Hospitality/Hotels

www.radius7.in

Aug 2016 to Feb 2017 (6 months)
Patient Care Executive at Healthvista India Pvt Ltd,Portea Medicals

Experience Details

Patient Care Executive

Customer Service/Support

Entry Level

Key Role : Handling Inbound And Outbound Calls,Live Chat And Email Support,Fixing Appointments For Doctor,Physio,Nurse,Attendants And Labs On Call.


Company Details

Healthvista India Pvt Ltd,Portea Medicals (multinational)

India

501-1000 employees

Healthcare and Medical Services

www.portea.com

Apr 2014 to Aug 2016 (2 years 4 months)
Customer Service Representative at Serco BPO Services

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

Key Role : Handling Inbound Calls For Amway Brand,Filing Complaints And Resolving Customer Queries,Booking Product Orders.


Company Details

Serco BPO Services

India

More than 1000 employees

Outsourcing/Offshoring

N/A

Feb 2013 to Feb 2014 (1 year)

Achievements


Awarded The Crown For Excellent Soft Skills And Rapport Builder


Entitled As The Highest Gross Collector Of Physio Appointments


I Was Awarded As The Best Performer Of The Year


I Was The Awarded As The Best Scout For The Year 2008

Education

High School - Other

High School Details

Other

Institute Of Basic And Vocational Education

India

2010

C / Good / 65 - 75%

Higher Secondary With Major As Arts With 68% Marks

Institute Of Basic And Vocational Education
2010

Certifications

MS OFFICE
May 2007

Certificate details

MS OFFICE

May 2007

80 out of 100

N/A

N/A

BDPS Institute Of Computer Education

It was to bring basic knowledge on how to work on MS Office to groom for Indian Work Firm

Training and Courses

Training/Course Details

Call Center Execution Course

Mar 2009

Silchar Call Center Institute

Got Training On How To Build Soft Skills,Building Good Rapport,Communication Skills

Training/Course Details

Speed Typing

Jan 2008

Nagaland Institute Of Speed Typing

It Was All About Getting Good Speed On Typing. 40WPM

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdminstrationBengaliBrowsingCall Center Execution CourseCreativeCustomer RelationshipCustomer ServiceCustomer Service RepresentativeCustomer-orientedEnglishFood ServicesGardeningHard WorkerHealthcare And Medical ServicesHealthvista India Pvt Ltd,Portea MedicalsHindiHospitalityHotelsInternetLeaderMS OFFICEMaking New FriendsMicrosoft ExcelMicrosoft WordNovelsOffshoringOutsourcingPatient Care ExecutivePlaying GamesProblem SolverReading Tinkle DigestSenior Lifestyle AssociateShoppingSocial MediaSpeed TypingSupportTravelingUrduVideo Games

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Hindi

Hindi

: Fluent

: Fluent

: Fluent

: Fluent

Bengali

Bengali

: Beginner

: Beginner

: Fluent

: Fluent

Urdu

Urdu

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Social Media

Social Media

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

1-3 years

Fields of Expertise

Customer Relationship

Customer Relationship

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: High

:

3-5 years

Adminstration

Adminstration

: Advanced

: High

:

1-3 years

Key Skills

Leader, Hard worker, Customer-oriented, Creative, Problem Solver

Online Presence

https://www.linkedin.com/in/aminul-hassan-laskar-7b86249a/https://www.facebook.com/laskar.312https://twitter.com/aminul_laskar

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