AN

Amin Naguib

Senior Waiter at Dukes The Palma Royal Hideaway

Dubai, United Arab Emirates

Work Experience

  • Senior Waiter

    Dukes The Palma Royal Hideaway

    Nov 2023 - Present -1 yr, 7 months

    United Arab Emirates

    • Job Details:Welcoming guests, attending to customer requests, providing drink suggestions, preparing and serving drinks, maintaining cleanliness, checking in with customers, promoting specials, and supporting bar team during events.

  • Buffet Waiter

    Regency Plaza Aqua Park & Spa Resort

    Nov 2021 - May 2022 -6 months

    Egypt

    • Job Details:Welcoming guests, providing buffet information, taking drink orders, clearing tables, ensuring cleanliness, monitoring food stations, and promoting special dishes.

  • Call Center Agent

    Al Shehab Travel and Tourism

    Jul 2020 - Oct 2021 -1 yr, 3 months

    Egypt

    • Job Details:Answering calls, assisting with travel bookings, handling complaints, processing payments, and maintaining customer records.

  • Coffee Shop Supervisor

    Abu Haytham Trading Group

    Apr 2015 - May 2020 -5 yrs, 1 month

    Saudi Arabia

    • Job Details:Managing baristas, maintaining coffee standards, monitoring inventory, overseeing equipment maintenance, and enhancing customer service.

    • Education

    • Diploma in Travel and Tourism Service Management

      British Academy illi

      Jan 2012 - Jan 2014 - 2 yr

    Skills

    • Communication
    • Adaptability
    • Time Management
    • Leadership
    • Customer Service
    • Teamwork
    • Problem-Solving
    • Attention to detail
    • Technical Skills
    • Analytical Skills
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    Languages

    • English

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