Basic Info

AMGAD ABBAS

10 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Offshore(USA) Customer Care Representative at Storm Cairo

Experience Details

Offshore(USA) Customer Care Representative

Customer Service/Support

Experienced (Non-Manager)

* Manages portfolio of patient accounts.
* Processes billing and submits invoices to insurance companies and other payers.
* Reviews payer documentation for appropriate payments and bills for co-pays as necessary.
* Contacts payers to resolve underpayments and denials.
* Coordinates with service offices, including identification and correction of billing issues.
* Advises service offices of significant payment issues and insurance benefit changes.
* Reviews payment and discount posting and performs transfers as necessary.
* Updates patient file with new and corrected information including documenting all collection activity in the accounts receivable system.
* Prepares refunds as necessary.
* Drafts and distributes professional correspondence and announcements.
* Maintains knowledge base of payer billing regulations, timely filing deadlines, and payment procedures


Company Details

Storm Cairo (multinational)

Giza, Egypt

11-50 employees

Healthcare and Medical Services, Management Consulting, Business Services - Other

N/A

Oct 2010 to present (6 years 2 months)
Cashire at Multiple super market stores

Experience Details

Cashire

Accounting/Finance

Entry Level

N/A


Company Details

Multiple super market stores

Egypt

N/A

Food and Beverage Production

N/A

May 2003 to Sep 2007 (4 years 4 months)
Marketing excutive at Star group

Experience Details

Marketing excutive

Marketing/PR/Advertising

Entry Level

N/A


Company Details

Star group

Giza, Egypt

101-500 employees

Business Supplies and Equipment

N/A

Jan 2002 to Feb 2003 (1 year 1 month)

Achievements


In despite of being the newest employee within our firm however i am handling the major account contracted with our company.


• Improved revenue for recent provider over 20% with same patient load. • Always complete work on time. • Appreciated for maintain smooth workflow. • Solving claims denials problems timely.

Education

computers engineering bachelor in computer engineering

Education Details

computers engineering bachelor

computer engineering, computer networks

Faculty of Engineering, helwan university, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Engineering, helwan university
1998 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

yusif el seba'ay high school

Egypt

1998

A / Excellent / 85 -100%

N/A

yusif el seba'ay high school
1998

Training and Courses

Training/Course Details

MICROWAVE COMMUNICATION NETWORKS

Aug 2003

training institute of the Ministry of Electricity and Energy

N/A

Training/Course Details

MEDICAL CODING

Dec 2010

STORM CAIRO COMPANY

N/A

Training/Course Details

MEDICAL BILLING

Dec 2010

STORM CAIRO COMPANY

N/A

This profile is fresh!
Last update 13 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveArabicBusiness Services - OtherBusiness Supplies And EquipmentCall Center (outbound Calls)CashireComputer EngineeringComputer NetworksCustomer ServiceCustomer-orientedData EntryEnglishFinanceFlexibleFood And Beverage ProductionHandles StressHealthcare And Medical ServicesInsuranceInternet SearchMICROWAVE COMMUNICATION NETWORKSManagement ConsultingMarketingMarketing ExcutiveMedical BillingMedical CodingMs WordNetworkingOffshore(USA) Customer Care RepresentativeReadingSportStorm CairoSupportSupportiveTeam Player

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

3-5 years

ms word

ms word

: Intermediate

: High

:

1-3 years

Networking

Networking

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

call center (outbound calls)

call center (outbound calls)

: Expert

: Extreme - I love it!

:

5-7 years

medical coding

medical coding

: Expert

: Extreme - I love it!

:

5-7 years

data entry

data entry

: Expert

: Extreme - I love it!

:

5-7 years

medical billing

medical billing

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Customer-oriented, Flexible / Adaptive, Handles Stress, Team Player, Supportive

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