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Amber Noor

E-commerce Specialist

Karachi, Pakistan

Work Experience

  • Customer Support

    Freelancer

    Aug 2023 - Oct 2024 -1 yr, 2 months

    Pakistan

    • Job Details:Provided prompt and professional assistance to customers, ensuring quick resolution of inquiries and complaints. Maintained strong customer relationships by addressing concerns, gathering feedback, and enhancing overall satisfaction. Collaborated with internal teams to resolve customer issues efficiently and improve service quality.
  • Virtual Assistant

    Freelancer

    Jan 2022 - Feb 2025 -3 yrs, 1 month

    Pakistan

    • Job Details:Provided administrative support to international clients, managing tasks such as scheduling, email handling, and document organization with efficiency and accuracy. Coordinated and managed social media activities, including content planning, posting, and engagement to boost online presence. Utilized Zoom, Google Meet, and Skype to facilitate seamless virtual communication and collaboration across global teams.
  • E-commerce Specialist

    Freelancer

    Feb 2021 - Mar 2025 -4 yrs, 1 month

    Pakistan

    • Job Details:Operated and managed online stores on Amazon, Facebook, eBay, TikTok Shop, Shopify, and Etsy, ensuring smooth day-to-day operations and timely order fulfillment. Developed and implemented sales strategies to boost visibility, drive traffic, and increase conversions across all platforms. Enhanced customer satisfaction through prompt communication, issue resolution, and by optimizing product listings for better search performance and appeal.
  • Skills

    • Shopify
    • Skype
    • Amazon
    • ebay
    • Etsy
    • TikTok Shop
    • zoom
    • Google meet
    • Communication
    • Time Management
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    Languages

    • English

      Fluent
    • Urdu

      Fluent
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