AN
Amber Noor
E-commerce Specialist
Karachi, PakistanWork Experience
Freelancer
Aug 2023 - Oct 2024 -1 yr, 2 months
Pakistan
- Job Details:Provided prompt and professional assistance to customers, ensuring quick resolution of inquiries and complaints. Maintained strong customer relationships by addressing concerns, gathering feedback, and enhancing overall satisfaction. Collaborated with internal teams to resolve customer issues efficiently and improve service quality.
Freelancer
Jan 2022 - Feb 2025 -3 yrs, 1 month
Pakistan
- Job Details:Provided administrative support to international clients, managing tasks such as scheduling, email handling, and document organization with efficiency and accuracy. Coordinated and managed social media activities, including content planning, posting, and engagement to boost online presence. Utilized Zoom, Google Meet, and Skype to facilitate seamless virtual communication and collaboration across global teams.
Freelancer
Feb 2021 - Mar 2025 -4 yrs, 1 month
Pakistan
- Job Details:Operated and managed online stores on Amazon, Facebook, eBay, TikTok Shop, Shopify, and Etsy, ensuring smooth day-to-day operations and timely order fulfillment. Developed and implemented sales strategies to boost visibility, drive traffic, and increase conversions across all platforms. Enhanced customer satisfaction through prompt communication, issue resolution, and by optimizing product listings for better search performance and appeal.
Languages
English
FluentUrdu
Fluent