Amany Youns

Registrar Officer

• Job Details:Maintaining accurate student record. Processing documents related to admissions, registration, and final grades. Ensures compliance with graduation eligibility requirements across all academic programs. Prepare big events like honor assembly & graduation ceremony. Update Power Campus database.

Technical Support

• Job Details:Diagnosed and resolved technical software issues and for the hardware issues sent technicians. Guided customers through step-by-step solutions following pre-determined scripts and technical troubleshooting procedures. Met performance targets by guiding calls with excellent communication skills and decisive approach. Helped customers via telephone to diagnose and triage problems. Set up operating systems and appropriate software.

Administrative Coordinator

• Job Details:Developed subject and grade leaders to advise oversight and improve instructions. Oversaw administrative functions such as schedule management and protocols for orientation, registration. Interviewed for new staff from different countries. Updated office files daily and kept records organized. Troubleshot problems and developed successful solutions.