
Amal Youssif
training assistant at pons communications
Hadayek October, Giza, EgyptWork Experience
pons communications
Jan 2023 - Present -2 yrs, 4 months
Egypt
- Job Details:assisted in developing and implementing training programs for new employees. monitored employee progress, and provided feedback to improve performance. collaborated with department heads to identify training needs and solutions. scheduled appointments with trainees and trainers to ensure seamless training sessions. documented detailed notes during live sessions to track trainee progress effectively. conducted practice test calls to prepare trainees for final evaluations. generated links for various training resources and updated reports daily to maintain accurate records. researched multiple languages to develop alternative communication methods for the firm.
cookies factory "baked"
Dec 2022 - Dec 2024 -2 yrs
Egypt
- Job Details:supervised production of baked goods, ensuring adherence to quality and consistency standards. managed inventory levels and ordered supplies to meet operational demands. maintained cleanliness and safety standards throughout bakery environment. oversaw staff performance, providing necessary training to enhance skills.
baccarat boutique
Jun 2022 - Nov 2022 -5 months
Egypt
- Job Details:ensured high customer satisfaction through exceptional service delivery. maintained boutique aesthetics and adherence to visual merchandising standards. managed inventory effectively, including restocking of merchandise. guided customers in selecting products to fulfill specific needs.
ro7 partition
Jan 2022 - May 2022 -4 months
Egypt
- Job Details:assisted customers in showroom, ensuring positive shopping experiences. maintained organized and well-stocked display area to enhance product visibility. provided comprehensive information on product features and benefits to facilitate informed purchasing decisions. supported sales team in achieving targets through effective customer engagement.
Education
Bachelor's Degree in languages and translation
HIGHER INSTITUTE OF LANGUAGES AND TRANSLATIONJan 2021
Skills
- Time Management
- Problem Solving
- Multitasking
- Organizational skills
- Effective communication
- Team Collaboration
- translation services
- empathy and support
- employee training and onboarding
- training program development
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Languages
Arabic
FluentEnglish
FluentFrench
Intermediate