Basic Info

Ahmed Mabrouk

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Service Representative at Vodafone

Experience Details

Customer Service Representative

Customer Service/Support, Business Development, Operations/Management

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com.eg

Nov 2014 to present (2 years 1 month)
Back office coordinator at Vodafone

Experience Details

Back office coordinator

Business Development

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Nov 2015 to present (1 year 1 month)
Planning Coordinator at Americana (Cairo Poultry)

Experience Details

Planning Coordinator

Manufacturing/Production, Logistics/Supply Chain

Experienced (Non-Manager)

N/A


Company Details

Americana (Cairo Poultry) (multinational)

Giza, Egypt, Egypt

More than 1000 employees

Agriculture/Fishing/Farming

N/A

Feb 2016 to present (10 months)

Achievements


increasing the loyalty or satisfaction of existing customers,decreasing customer complaint. Saved money and bought my first car.

Education

A Bachelor of Commerce in Accounting

Education Details

A Bachelor of Commerce

Accounting, Business Adminstration

Modern Academy, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Modern Academy
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Atef Barkat language school

Egypt

2009

B / Very Good / 75 - 85%

N/A

Atef Barkat language school
2009

Certifications

Financial Oracle
Dec 2013

Certificate details

Financial Oracle

Dec 2013

N/A

N/A

N/A

Next Academy

N/A

Training and Courses

Training/Course Details

English Course

Sep 2014

Berlitz

N/A

Training/Course Details

Operation Back office and Customer Service

May 2013

National Bank Of Egypt

N/A

Training/Course Details

Interactive Selling Skillz

Jun 2014

Vodafone UK

N/A

Training/Course Details

Stress Managemet

Jun 2014

Vodafone UK

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAgricultureAmericana (Cairo Poultry)Back Office CoordinatorBankingBusinessBusiness AdminstrationCommunicatorCreativeCustomer ServiceCustomer Service RepresentativeEnglishEnglish CourseFarmingFinancial AnalysisFinancial OracleFishingFlexibleFootballFrenchHard WorkerInteractive Selling SkillzInternetLogisticsMaking New FriendsManagementManufacturingMicrosoft ExcelOperation Back Office And Customer ServiceOperationsPlanning CoordinatorProductionSolving PuzzlesStress ManagemetSupportTeam PlayerTechnologiesTelecommunicationsTransportationTravelVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Financial Analysis

Financial Analysis

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Planning Coordinator

Planning Coordinator

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Banking

Banking

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Creative, Flexible / Adaptive, Team Player

Online Presence

https://www.linkedin.com/in/ahmed-adel-a72486a7?trk=nav_responsive_tab_profilehttps://www.facebook.com/a.mabrouk91

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