Rabea Al-Zain

Business Development Coordinator at Rawabtech Technology Consulting

Salmiya, Kuwait

Rawabtech Technology Consulting

Nov 2012 - Present -12 yrs, 10 months

Kuwait , Kuwait City

Job Details:• Listening to customer requirements and presenting appropriately to make a sale. • Maintaining and developing relationships with existing customers in person and via telephone calls and emails. • Cold calling to arrange meetings with potential customers to prospect for new business. • Acting as a contact between a company and its existing and potential markets.

Sharq Financial Brokerage Co.

May 2008 - Nov 2012 -4 yrs, 6 months

Kuwait , Kuwait City

Job Details:• Report to the mangers weekly and monthly reports; financial reports, clients evaluation and activates. • Motivate and encourage agents through positive communication and feedback. • Providing customer support through phone calls, email, fax and on-site visit. • Providing technical support and troubleshooting for the company’s trading software. • Catching defects and providing progressive suggestions. • Responsible for the formal website sharqetrade.com • Responsible for computer, iPhone and iPad trading and accountant applications. • Perform daily calculations and deal financial statements as KCC statements and others. • Operations tasks; Contacting companies and banks outside Kuwait to update them with daily/weekly trading details for settlement, Updating them with accounts details and assisting to open and managing accounts in Kuwait Stock Exchange. • IT consultant; Consults to develop and seek appropriate technical solutions for business processes. • Trainer; lead training courses for employees and customers. • Marketing through phone and presentation. • Provide customers with their orders and portfolio states, information and market stock news. • E-broker; placing orders in Kuwait Stock Exchange Market. • Participant and editor in weekly internal magazine. • Participant in exhibition.