Alma Mendoza

Payroll Administrator

• Job Details:Exhibited exceptional attention to detail while upholding confidentiality standards. Managed comprehensive end-to-end payroll processing for multiple countries including UAE, Qatar, Saudi Arabia, Namibia, Algeria, Angola, Congo, Denmark, Gabon, Ivory Coast, Guyana, and Israel (note: Israel processing only for 6-7 months due to current circumstances) in strict adherence to company policy and applicable labor laws. Executed precise payroll computations, ensuring alignment with attendance, timesheets, allowances, benefits, and necessary deductions. Administered off-cycle and final settlements according to established company policies and legal requirements. Oversaw the collection and validation of timesheets for over 1,000 employees. Resolved numerous employee queries related to monthly salaries, bank details, leave settlements, and end-of-service benefits. Served as a primary point of contact for payroll inquiries, successfully addressing all employee questions via email and telephone. Notified the treasury of payroll forecast amounts, ensuring payroll bank accounts were suitably funded prior to payroll dates. Maintained and updated employee payroll records within the payroll system, including promotions, transfers, and grade changes. Processed new hire information and handled terminations in the payroll system. Collaborated with HR and finance departments to resolve payroll-related concerns. Assisted both internal and external auditors by providing required payroll information and reports. Compiled monthly payroll analysis and reports for management and finance teams. Prepared and processed monthly journal entries for payroll transactions. Tested and implemented updates or changes in payroll systems for enhanced operational efficiency. Participated in system upgrades that included testing, validation, and successful implementation to improve payroll and financial processes. Compiled monthly SOX reports.

IT Operation Specialist

Office Administrator