AN

Aliaa Nabil

Team Leader at Concentrix

Work Experience

  • Team Leader

    Concentrix

    Jun 2024 - Present -1 yr

    • Job Details:Led two teams, provided operational support including training, coaching and process expertise to drive performance.

  • Subject Matter Expert (SME)

    Concentrix

    Jun 2023 - Jun 2024 -1 yr

    • Job Details:Supported and trained agents in operation, provided expert guidance to improve performance and service quality.

  • Travel Advisor

    Concentrix

    Jun 2021 - Jun 2023 -2 yrs

    • Job Details:Assisted customers with bookings and travel inquiries in Spanish and English.

    • Skills

    • MS Excel
    • Ms powerpoint
    • MS Word
    • Knowledge of Sabre
    • knowledge of amadeus
    • Knowledge of Farelogix Travel System
    • Team Leadership
    • collaboration
    • Motivational Skills
    • Innovation
    View More

    Languages

    • Spanish

      Fluent

    • English

      Fluent
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