Aleena Asif

HR Specialist

• Job Details:Streamline recruitment processes by implementing efficient screening methods. Alleviate staff workload for improved productivity through effective delegation of tasks. Facilitate employee training sessions, resulting in enhanced performance levels. Coordinating internal communication to increase understanding and compliance with HR policies. Implement professional development plans, leading to higher staff morale and motivation. Draft detailed job descriptions to attract qualified candidates.

Contact Centre Advisor

• Job Details:Provided support to company's customers with respect to RESP management. Managed over 50 customer calls per day. Facilitated customer applications through timely and accurate processing. Performed team lead role on strategic company projects. Taken ownership of challenges by identifying and filling gaps in documentation to keep customers on track. Generated increased client confidence to invest in complex financial products.