AA
Alamin Ahmed
customer service relation at influx call center
Abuja, NigeriaWork Experience
influx call center
May 2021 - Present -3 yrs
- Job Details:receiving inbound calls from members/customers or clients providing information to members including their benefits, coverage, procedure for filling an authorization on file on medicines resolving members inquiries filling of grievance, appeals and resolutions booking doctors appointment and scheduling rides. documenting calls and reports.
zag computers
May 2011 - May 2015 -4 yrs
- Job Details:providing technical support for computer related issues i.e. sign-in/sign-up, forgot password, windows update, wifi router connection, computer malfunction, anti-virus issues and operating system installations.
Education
Bachelor's Degree in physics
Jan 2019