Basic Info

Alaa Mohamed

9 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior HR Specialist at NOVA Standard Industrial

Experience Details

Senior HR Specialist

Human Resources

Experienced (Non-Manager)

- Publish the available vacancies through different means of publications and participate in employment fairs
- Screen and filter all CV s,shortlist the prospective candidates and send it to the assigned manager.
- Assist in HR interviews and admission tests in addition to the selection and hiring of professional competencies and prepare the job offers
- Responsible for reviewing the files of the newly hired employees and to confirm the completion of these files
- Ensure that the company policy and the Egyptian work laws are communicated and understood within the organization
- Ensure that the personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives
- Prepare the annual training plan and acquire the approval from the Administration and Finance Manager
- Search for & communicate with the training agencies to select and determine the required trainings to fulfill the annual training plan
- Assist in evaluating the performance of the employees before & after obtaining the training
- Update all required HR documents & reports for internal & external audits.


Company Details

NOVA Standard Industrial

Giza, Egypt

101-500 employees

Manufacturing

www.nova-eg.com

Apr 2010 to present (7 years 4 months)
Quality Assurance Manager at NOVA Standard Industrial

Experience Details

Quality Assurance Manager

Quality

Manager

- Supervise & participate in issuing and implementing the needed standards and tools to make the quality plans for NOVA's main products
- Prepare & update quality documentations that will be used during production and quality control and the process of identification and document control and assign its responsibility to the employee in charge
- Collect the data and analyze it to clarify the relevance and effectiveness of the company's quality systems
- Determine the points and areas that need continual improvement
- Coordinate, apply & follow up the corrective/preventive actions needed for maintaining the quality, environmental and occupational health systems and participate in the implementation of the taken actions & procedures
- Implement the optimal technique for the continual improvement procedures for ( quality – environment- safety & occupational health ) and participate in determining the operations measurements
- Review & perform the time schedule for the audit plans and prepare the statistical reports
- Establish, maintain, review & update the quality records
- Review the procedures and instructions of the quality system and applied amendments
- Supervise the implementation of the quality systems according to the standards ISO 9001, ISO 14001 & OHSAS 18001
- Present periodical reports, analyze statistical data & send it to the interested parties
- Stop the work in case of violation of the environment, safety and occupational health regulations and/or in case of alert of an occurring hazard that could affect the organization and the employees
- Report directly to the CEO
- Handle the recruitment & training job duties


Company Details

NOVA Standard Industrial

Giza, Egypt

101-500 employees

Manufacturing

www.nova-eg.com

Jul 2011 to Jun 2017 (5 years 11 months)
Customer Service Representative at Arab Banking Corporation-ABC Bank

Experience Details

Customer Service Representative

Banking

Entry Level

- Receiving walking clients, explain available services and answer customer's enquiries
- Help customers complete any application, feed the system with all information obtained
- Open all types of accounts (current, savings, time deposits and saving certificates)
- Receive complaints from customers, register them and deliver it to the right channel.
- Handling all inquiry received from clients (position, statements, TDs maturity)


Company Details

Arab Banking Corporation-ABC Bank (multinational)

Giza, Egypt

101-500 employees

Banking

N/A

Feb 2007 to Oct 2009 (2 years 8 months)

Education

Bachelor of Economics (French Department) in Economics

Education Details

Bachelor of Economics (French Department)

Economics

Faculty of Economics and Political Sciences, Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Economics and Political Sciences, Cairo University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Collège de la Mère de Dieu

Egypt

2002

A / Excellent / 85 -100%

N/A

Collège de la Mère de Dieu
2002

Certifications

Certificate details

Diplome De L'Alliance Francaise

Apr 2001

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

The awareness session of ISO 9001:2015 Standard

Oct 2016

Talal Abu-Ghazaleh Professional Training Group

N/A

Training/Course Details

ISO 9001:2015 Standard

Sep 2016

NOVA standard Industrial

N/A

Training/Course Details

Designing and planning the training needs

Nov 2015

Engineering Academy

N/A

Training/Course Details

HR for small businesses

Sep 2013

HORUS training center

N/A

Training/Course Details

The quality Assurance Internal Auditor training Course of ISO 9001:2008-ISO 14001:2004-OHSAS 18001:2007 and 19011:2002

Oct 2011

the Egyptian Integral Management System

N/A

Training/Course Details

Human Resources Management Diploma

Aug 2010

The Public Administration, Research & consultation Center, Faculty of Economics & Political Sciences, Cairo University

N/A

Training/Course Details

Maximizing Selling Skills

Apr 2008

SETTEC Training House

N/A

Training/Course Details

Innovation & creativity Skills at Work

Mar 2008

Egyptian Banking Institute (EBI)

N/A

Training/Course Details

Excellent Customer Service

Mar 2008

American Chamber of Commerce in Egypt

N/A

Training/Course Details

Introduction to the Technical Analysis of The Money Markets

Jan 2008

The Egyptian Society of Technical Analyst (ESTA) and TREND

N/A

Training/Course Details

Power Point / Access Course

Feb 2007

SPEC Center (certified by the American University in Cairo)

N/A

Training/Course Details

Windows / World / Excel Course

Dec 2006

SPEC Center (certified by the American University in Cairo)

N/A

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Last update 2 days ago.

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Profile Skills and Keywords

AnalyticalArab Banking Corporation-ABC BankBankingCustomer Service RepresentativeDesigning And Planning The Training NeedsDiplome De L'Alliance FrancaiseDrawingEconomicsEnglishExcellent Customer ServiceFrenchHR For Small BusinessesHard WorkerHuman ResourcesHuman Resources Management DiplomaHuman RessourcesISO 14001:2004ISO 9001:2008ISO 9001:2015ISO 9001:2015 StandardInnovation & Creativity Skills At WorkInternet SearchIntroduction To The Technical Analysis Of The Money MarketsManufacturingMaximizing Selling SkillsMicrosoft WindowsOHSAS 18001:2007Organized Co-workersOrganizerPersistentPlannerPower Point / Access CourseQuality AssuranceQuality Assurance ManagerQuality ControlSenior HR SpecialistThe Awareness Session Of ISO 9001:2015 StandardThe Quality Assurance Internal Auditor Training Course Of ISO 9001:2008-ISO 14001:2004-OHSAS 18001:2007 And 19011:2002TravelingWindows / World / Excel Course

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Fluent

French

French

: Fluent

: Advanced

: Fluent

: Fluent

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

More than 7 years

Internet Search

Internet Search

: Advanced

: High

:

More than 7 years

ISO 9001:2008

ISO 9001:2008

: Advanced

: High

:

5-7 years

ISO 14001:2004

ISO 14001:2004

: Advanced

: High

:

5-7 years

OHSAS 18001:2007

OHSAS 18001:2007

: Advanced

: High

:

5-7 years

ISO 9001:2015

ISO 9001:2015

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Quality Assurance

Quality Assurance

: Advanced

: High

:

5-7 years

Human Ressources

Human Ressources

: Intermediate

: Extreme - I love it!

:

5-7 years

Key Skills

Analytical, Planner, Hard worker, Organizer, Persistent

Online Presence

https://www.facebook.com/alaa.mostapha.3

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