Basic Info

Alaa hamed

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Graphics specialist at Hindawi publishing corporation

Experience Details

Graphics specialist

Creative/Design/Art

Entry Level

N/A


Company Details

Hindawi publishing corporation

Cairo, Egypt

More than 1000 employees

Publishing and Printing

N/A

Sep 2016 to present (3 months)
Technical support at RAYA

Experience Details

Technical support

Customer Service/Support

Experienced (Non-Manager)

etisalat UAE project


Company Details

RAYA (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Mar 2014 to Apr 2016 (2 years 1 month)
Back office at Raya

Experience Details

Back office

Customer Service/Support

Entry Level

N/A


Company Details

Raya (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Feb 2016 to Apr 2016 (2 months)
Reporter and business analyses at Raya

Experience Details

Reporter and business analyses

Customer Service/Support

Entry Level

N/A


Company Details

Raya (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Jun 2015 to Feb 2016 (8 months)
Cs agent at Vodafone

Experience Details

Cs agent

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Nov 2013 to Mar 2014 (4 months)

Achievements


Highest Education: Bachelor's Degree

Education

Bachelor's Degree in commerce

Education Details

Bachelor's Degree

commerce

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

shoubra secondary school

Egypt

2009

A / Excellent / 85 -100%

N/A

shoubra secondary school
2009

Certifications

ICDL
Aug 2012

Certificate details

ICDL

Aug 2012

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Photo shop

Mar 2016

Russian culture center

N/A

Training/Course Details

illustrator

May 2016

Russian culture center

N/A

Training/Course Details

in design

Jul 2016

Russian culture center

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe PhotoshopArabicBack OfficeCommerceConsumer ServicesCreativeCreative AdsCs AgentCustomer ServiceDesignDrawingEnglishFlexibleFootball MatchesGraphic DesignerGraphics SpecialistHard WorkerICDLIllustratorIn DesignMamaMicrosoft OfficeMy CarPhoto ShopProblem SolverPublishing And PrintingRAYARed ColorReporter And Business AnalysesSupportSupportiveTechnicalTechnical SupportVodafoneWork Out

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Adobe Photoshop

Adobe Photoshop

: Advanced

: High

:

Less than 1 year

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Fields of Expertise

customer service

customer service

: Advanced

: High

:

1-3 years

technical

technical

: Advanced

: Extreme - I love it!

:

1-3 years

graphic designer

graphic designer

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Creative, Problem Solver, Flexible / Adaptive, Supportive

Online Presence

https://www.linkedin.com/in/alaa-mosaad-67a24111ahttps://www.facebook.com/alaa.zakzok1https://twitter.com/alaazakzok

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