Basic Info

Alaa gadelhaq

Less than 1 year

Giza, Egypt

Bachelor's Degree

Student

Work Experience

Telesales & Customer Service Agent at Xceed

Experience Details

Telesales & Customer Service Agent

Customer Service/Support

Entry Level

Selling insurance certificates
Solve customer problems
Identify customer needs


Company Details

Xceed (multinational)

Maadi, Cairo, Egypt, Egypt

More than 1000 employees

Consumer Services

http://www.xceedcc.com/Home/

Jul 2016 to Oct 2016 (3 months)
Customer service (intern) at HBD

Experience Details

Customer service (intern)

Banking

Student

N/A


Company Details

HBD

Giza, Mohandseen, Egypt

51-100 employees

Banking

N/A

Jul 2015 to Aug 2015 (1 month)
Customer service at NBK

Experience Details

Customer service

Accounting/Finance

Student

N/A


Company Details

NBK

Giza, Mohandseen, Egypt

51-100 employees

Banking

N/A

Jul 2014 to Aug 2014 (1 month)

Education

Bachelor's Degree in accounting dpt

Education Details

Bachelor's Degree

accounting dpt

Faculty of commerce english section cairo university, Egypt

C / Good / 65 - 75%

Auditing Financial Accounting cost accounting public finance tax accounting project economics finance purchasing production commercial law accounting for information systems

banking managerial accounting quantitative analysis management accounting for corporations accounting for partnerships human resources management organizational behavior theory of Law & Right

Faculty of commerce english section cairo university
2011 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Embaba Experimental Language School

Egypt

2011

A / Excellent / 85 -100%

N/A

Embaba Experimental Language School
2011

Training and Courses

Training/Course Details

customer service

Aug 2014

national bank el kuwait

a trainee at customer service dpt for national bank el kuwait from july 2014 till august 2014

Training/Course Details

financial dpt

Aug 2015

housing&development; bank

trainee at financial dpt (loans section ) at housing and development bank from july 2015 till august 2015

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting DptAdaptiveAerobicsBankingConsumer ServicesCustomer ServiceCustomer-orientedEnglishFinanceFinancial DptFlexibleFrenchHTMLHard WorkerHealthy FoodIBMInnovativeInsuranceMicrosoft OfficePepsicoReadingSociable PersonsSocialSocial CommunitiesStarbucksStock MarketStudent ActivitiesSupportTelesales & Customer Service AgentVeggiesVisual BasicVolley BallWorking OutXceed

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Beginner

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Customer Service

Customer Service

: Intermediate

: Medium

:

Less than 1 year

HTML

HTML

: Beginner

: Little

:

Less than 1 year

Visual Basic

Visual Basic

: Little knowledge

: Little

:

Less than 1 year

Fields of Expertise

accounting

accounting

: Beginner

: Medium

:

Less than 1 year

finance

finance

: Beginner

: Medium

:

Less than 1 year

stock market

stock market

: Beginner

: Medium

:

Less than 1 year

Key Skills

Hard worker, Customer-oriented, Flexible / Adaptive, Innovative, Social

Online Presence

https://www.facebook.com/alaa.mohamd.2794https://twitter.com/alaamohamed2794

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