Aisha Ayman

Customer Service Representative (Spanish & English)

• Job Details:Provide bilingual customer support in Spanish and English via phone calls, assisting clients with travel, booking, and account inquiries. Resolve issues efficiently while maintaining a professional and friendly tone. Navigate CRM systems to document customer interactions, follow up on pending issues, and ensure timely solutions. Deliver clear information, troubleshoot problems, and escalate cases when necessary to maintain high customer satisfaction. Work in a fast-paced, multicultural environment handling a high volume of calls.

Data Entry Clerk

• Job Details:Entered, reviewed, and organized data in Spanish with high accuracy and attention to detail. Coordinated remotely with the Latin American team, ensuring timely and accurate system updates. Maintained data confidentiality and followed international data standards.

Spanish Translator

• Job Details:Translated documents from Spanish to Arabic and English, ensuring accuracy and cultural relevance.