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Aya Ibrahim ShabbanCoronavirus • Immediate Start

Technical Support Specialist

Cairo, Egypt
  • Customer Service
  • Call Center
  • Microsoft Word
  • Microsoft Powerpoint
  • Microsoft Outlook

Work Experience

  • Technical Support Specialist at WE

    Jan 2019 to Jul 2019 · 6 Months

  • Client Relations Specialist at Abraj Misr

    Aug 2018 to Nov 2018 · 3 Months

  • Teacher Of English Language at Al Eman Language School

    Jul 2017 to Jul 2018 · 1 Year

  • Customer Care Specialist at Vodafone Egypt

    Apr 2015 to Mar 2017 · 1 Year 11 Months

Education

  • BA in English Language and its literature

    Ain Shams University (ASU) - Egypt 2006 to 2010 · 4 Years

Skills
Tools and Fields of Expertise

  • Customer Service
  • Call Center
  • Microsoft Word
  • Microsoft Powerpoint
  • Microsoft Outlook
  • Microsoft Excel
  • English Teaching
  • Social Media
  • CRM
  • Kindergarten Teaching

Languages

  • Arabic

    Fluent

  • English

    Fluent

  • German

    Beginner

  • French

    Beginner

Training & Certifications

  • Professional Human Resources Workshop

    The Canadian Academy for Training and Consulting · 2014

  • Professional Human Resources Management

    Knowledge Academy, Approved by The HR Certification Institute (HRCI) · 2013
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