Basic Info

Ahmed Usama

3 years

Haram, Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Support Engineer at International Co. For Investment & Trade

Experience Details

IT Support Engineer

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

International Co. For Investment & Trade

Nasr City, Cairo, Egypt

51-100 employees

Wholesale Trade

http://www.eldawleya.com/

Sep 2015 to Jul 2016 (10 months)
IT Supervisor at Horizon Pyramids hotel

Experience Details

IT Supervisor

IT/Software Development

Experienced (Non-Manager)

• Make recommendations for future upgrades
• Monitor networks to ensure security and availability to specific users
• Identify user needs.
• Assign configuration of authentication and authorization of directory services.
• Configuring E-mail accounts on different mobile OS.
• Administer servers, desktop computers, printers, routers, switches, software deployment, security updates and patches Qualifications.
• Provided computer help desk support and technical training on to end users.
• IT coordinator between management and employees.
• Provide desktop/server/laptop support.
• Setting up/deleting users accounts in accordance with HR requirements.
• Diagnose and resolve technical issues for network.
• Hardware maintenance.
• Setting up and configuring new computers.


Company Details

Horizon Pyramids hotel

Egypt

101-500 employees

Travel and Tourism

N/A

Mar 2014 to Aug 2015 (1 year 5 months)
Technical Support Specialist at TEData

Experience Details

Technical Support Specialist

Customer Service/Support

Entry Level

N/A


Company Details

TEData

Giza, Egypt

501-1000 employees

Information Technology Services

tedata.net

Nov 2012 to Feb 2014 (1 year 3 months)

Education

MSc Computer Science in Computer Science

Education Details

MSc Computer Science

Computer Science

Arab Academy for Science, Technology and Maritime Transport, Egypt

Not specified

N/A

Still Preparing it

Arab Academy for Science, Technology and Maritime Transport
2014 - 2018 (Expected)
BSc Computer Science in Computer Science

Education Details

BSc Computer Science

Computer Science

Modern Sciences and Arts University (MSA), Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Sciences and Arts University (MSA)
2007 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

King Abdullah -Qilwa

Saudi Arabia

2008

A / Excellent / 85 -100%

N/A

King Abdullah -Qilwa
2008

Certifications

Certificate details

MCPD-Web Developer 4

Jun 2014

N/A

N/A

N/A

Yat

N/A

Certificate details

Yat Professional Web Design Diploma

Dec 2009

N/A

N/A

N/A

Yat

N/A

Training and Courses

English at Auc
Jul 2009

Training/Course Details

English

Jul 2009

Auc

N/A

Training/Course Details

C++

Jun 2008

Cairo University

N/A

Training/Course Details

IOS Development

Oct 2016

Self-Study

still studying

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe PhotoshopAndroidArabicC++CSSComputer ScienceCustomer ServiceCustomer-orientedEnglishFlexibleHTMLHard WorkerIOS DevelopmentITIT SupervisorIT Support EngineerInformation TechnologyInformation Technology ServicesMCPD-Web Developer 4Mac OSMicrosoft OfficeMicrosoft Visual StudioMicrosoft WindowsSocialSoftware DevelopmentSupportSupportiveTechnical Support SpecialistTravel And TourismVMWareWholesale TradeWindows Server 2008Yat Professional Web Design Diploma

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

1-3 years

Mac OS

Mac OS

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Visual Studio

Microsoft Visual Studio

: Beginner

: Medium

:

1-3 years

Android

Android

: Beginner

: Medium

:

Less than 1 year

CSS

CSS

: Beginner

: Medium

:

Less than 1 year

HTML

HTML

: Beginner

: Medium

:

Less than 1 year

Windows Server 2008

Windows Server 2008

: Beginner

: High

:

Less than 1 year

VMWare

VMWare

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Information Technology

Information Technology

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Customer-oriented, Flexible / Adaptive, Social, Supportive

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