Basic Info

Ahmed Mokhtar

3 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

IT System Engineer at Arab Computers Company

Experience Details

IT System Engineer

Engineering - Telecom/Technology, Installation/Maintenance/Repair, IT/Software Development

Experienced (Non-Manager)

(11/2014-Till Now) working at Arab Computers Company, as a Pre-
Sales Engineer, where I used to configure servers
components and get sure they match each other.
Design a total IT working solution for a beginning or
an upgraded company.Attending many seminars
from IBM, HP, Lenovo, Veeam. As well as webinars
for HP, Kaspersky and Veeam.
I used to make plans for the sales team to follow up
their customers, and to organize regular visits to
them; in order to be so much closer and sometimes I
had to make presentations for customers and for the
sales team about new products features.

(6/2012-11/2014) working at Arab Computers Company, as IT system
engineer, where we used to solve technical problems
with customers, and introduce IT solutions for
several companies.
*Companies where I used to support them:
Airliquide, Alianz, EZZ EL-Dekhila, Redmar, Medlevent,
ACE, Lecico, Zahran group, Nile scan, Nascotours,
British council, Estmed, Swedish institute, Racta


Company Details

Arab Computers Company

Alexandria, Egypt

51-100 employees

Information Technology Services, Engineering Services, Computer Networking

www.arab-computers.com

Jun 2012 to present (4 years 6 months)
Technical Support at Vodafone Egypt

Experience Details

Technical Support

Customer Service/Support, Engineering - Telecom/Technology

Entry Level

worked at Vodafone EGYPT, as a technical support, where I was trying to take more experience at dealing with different type of customers, how to be flexible enough, control my nervous against different mentalities and be such a helpful kind person…
I learned not only how to say yes, but also how to impress the others, how to exceed their expectations.


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications, Information Technology Services

www.vodafone.com.eg

Mar 2011 to Jul 2011 (4 months)

Education

Electronics and Communication in Electronics and communication

Education Details

Electronics and Communication

Electronics and communication, Faculty of engineering

Akhbar El Yom academy (6th of October, Cairo), Egypt

C / Good / 65 - 75%

- Mathematics - Communication - Antenna - Electronics - Chemist - Physics - Mechanics ....and more

Graduation project was: Transceiver wireless system (Grade: distinct)

Akhbar El Yom academy (6th of October, Cairo)
2004 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

College: Saint Marc (Alexandria)

Egypt

2003

A / Excellent / 85 -100%

Language skills: - Arabic (mother tongue) - English (fluent written, good spoken) - French (moderate written and spoken)

College: Saint Marc (Alexandria)
2003

Training and Courses

Training/Course Details

Information Technology (IT)

Jun 2015

NewHorizon Center

- Certified in “Cisco Certified Network Associate (CCNA)” - Certified in “Veeam Technical Sales Professional (VMTSP)” - Certified in “VMware Technical Sales Professional (VTSP)” - CCNA security [willing to certify it] - MCSA in windows server 2012 [willing to certify it] - Microsoft Exchange 2013 [Willing to certify it]

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicComputer NetworkingCustomer ServiceElectronics And CommunicationEngineering ServicesEnglishFaculty Of EngineeringFrenchITIT Presales EngineerIT System EngineerInformation Technology (IT)Information Technology ServicesInstallationMaintenanceNetwork EngineerNetworkingRepairSoftware DevelopmentSupportSystem EngineerTechnical SupportTelecommunicationsVodafone Egypt

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Intermediate

: Advanced

French

French

: Advanced

: Intermediate

: Beginner

: Intermediate

Tools and Technologies

Information Technology (IT)

Information Technology (IT)

: Intermediate

: Extreme - I love it!

:

1-3 years

System Engineer

System Engineer

: Intermediate

: Extreme - I love it!

:

1-3 years

Networking

Networking

: Beginner

: Extreme - I love it!

:

1-3 years

Fields of Expertise

System Engineer

System Engineer

: Intermediate

: Extreme - I love it!

:

1-3 years

Information Technology (IT)

Information Technology (IT)

: Intermediate

: Extreme - I love it!

:

1-3 years

Network Engineer

Network Engineer

: Beginner

: Extreme - I love it!

:

1-3 years

IT Presales Engineer

IT Presales Engineer

: Beginner

: Extreme - I love it!

:

1-3 years

Online Presence

https://www.facebook.com/eng.ahmokhtar

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