Basic Info

Ahmed Youssef

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Front Office Representative at Cemex Cement

Experience Details

Front Office Representative

Accounting/Finance, Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

 Manage and maintain customer relation.
 Registration of customer’s daily deposits accurately along with other sales deposits.
 Follow up & verify Online Banking amounts.
 Performs daily cash match process for validation and adjust any differences.
 Meet front office sales objectives and make sure to meet the targeted service level on time.
 Review customers add on tax certificate and register it to their account.
 Execute booking orders to customers through incoming phone calls or direct contact with customers.
 Answering customers inquiries and provide them with special requirements such as account statement, account balance, tax letters, booking receipts or final invoices.
 Extracting monthly final invoices and send it to customers.
 Support the outdoor salesmen by answering their queries & preparing them tailored reports.
 Maintain list of post dated checks and register them on their due date.
 Make accurate and complete physical and on line archiving for all customer documents.
 Identifying the customer's needs.
 Writing accurate & informative sales reports and documentation.
 Evaluating competitor activity and developing appropriate responses.


Company Details

Cemex Cement (multinational)

Cairo, Egypt

More than 1000 employees

Construction - Industrial Facilities and Infrastructure

N/A

Jan 2015 to present (2 years 9 months)
Property Consultant at ERA Real Estate

Experience Details

Property Consultant

Sales/Retail

Experienced (Non-Manager)

 Present purchase offers to sellers for consideration.
 Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
 Interview clients to determine what kinds of properties they are seeking.
 Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
 Coordinate property closings, overseeing signing of documents and disbursement of funds.
 Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
 Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
 Compare a property with similar properties that have recently sold in order to determine its competitive market price.
 Coordinate appointments to show homes to prospective buyers.
 Generate lists of properties that are compatible with buyers' needs and financial resources.
 Arrange for title searches to determine whether clients have clear property titles.
 Review plans for new construction with clients, enumerating and recommending available options and features.
 Arrange meetings between buyers and sellers when details of transactions need to be negotiated.
 Locate and appraise undeveloped areas for building sites, based on evaluations of area market conditions.


Company Details

ERA Real Estate (multinational)

Cairo, Egypt

51-100 employees

Real Estate/Property Management

N/A

Jan 2013 to Jan 2015 (2 years)
Sales executive at Etisalat Egypt

Experience Details

Sales executive

Sales/Retail

Experienced (Non-Manager)

Working as a sales consultant in Etisalat sales retail shops which is mainly about presenting the company image for prospect and recent customers as well, providing them with full details of Etisalat products and promotions, fulfilling customers demands and inquiries, handling customers complaints and provide problem solving if any, Managing the business day to day routine such as documenting and archiving paper work while " up or cross selling " to meet target criteria.

Acting as a second line support "Team Leader" which involves managing store inventory " accepting orders of goods " , make transfer in & out if needed , fill in display with handsets items , prepare shift stock and handle cash day transfer and closing , update QOH through " System logistics " and " EOD " reports to store manager and supervisor and deliver monthly target to team members .
Meet the team members needs like arrange break times and any needed support during shift basis according to store floor flow.


Company Details

Etisalat Egypt

Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2011 to Jan 2013 (2 years)

Achievements


Best seller certificate at quarter two 2015 .


Best seller overall Egypt at 2013 .


3 silver medal at swimming tournaments . 1 gold medal at swimming tournaments.

Education

Bachelor's Degree in Department of Commerce

Education Details

Bachelor's Degree

Department of Commerce, Accounting English

AKHBAR ELYOM ACADEMY, Egypt

B / Very Good / 75 - 85%

N/A

N/A

AKHBAR ELYOM ACADEMY
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

yussef el sebbay

Egypt

2006

B / Very Good / 75 - 85%

N/A

yussef el sebbay
2006

Certifications

ICDL
Jan 2009

Certificate details

ICDL

Jan 2009

N/A

N/A

N/A

N/A

Certificate details

Marketing & advertising Certifiacte

Jan 2010

N/A

N/A

N/A

Cairo Univeristy

N/A

Training and Courses

Training/Course Details

marketing and advertising course

Jan 2008

Cairo univeristy

N/A

Training/Course Details

marketing and advertising course

Jan 2010

Cairo univeristy

marketing and advertising course

Training/Course Details

finance department .

Jan 2008

Summer traing @ khalda Petroleum company

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting EnglishArabicBooksBusiness DevelopmentCemex CementCommunication SkillsCommunicatorComputer SkillsConstruction - Industrial Facilities And InfrastructureCreativeCustomer ServiceCustomer Service SkillsDepartment Of CommerceERA Real EstateEnglishFinanceFinance Department .Front Office RepresentativeHard WorkerICDLInsuranceInternet ResearchLeadershipMarketing & Advertising CertifiacteMarketing And Advertising CourseNegotiatorOffice ManagementOpen AreasPlanningPresenterProject ManagmentProperty ConsultantProperty ManagementReal EstateRetailSalesSales ExecutiveSales SkillsSap 2000SportSupportTeamworkTelecommunicationsTraviling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

sales skills

sales skills

: Expert

: Extreme - I love it!

:

3-5 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

3-5 years

Office Management

Office Management

: Expert

: Extreme - I love it!

:

3-5 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

3-5 years

sap 2000

sap 2000

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

communication skills

communication skills

: Expert

: Extreme - I love it!

:

3-5 years

Teamwork

Teamwork

: Expert

: Extreme - I love it!

:

3-5 years

leadership

leadership

: Expert

: Extreme - I love it!

:

3-5 years

project managment

project managment

: Expert

: Extreme - I love it!

:

3-5 years

planning

planning

: Expert

: Extreme - I love it!

:

3-5 years

sales skills

sales skills

: Expert

: Extreme - I love it!

:

1-3 years

customer service skills

customer service skills

: Expert

: Extreme - I love it!

:

1-3 years

computer skills

computer skills

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Negotiator, Presenter, Creative

Online Presence

https://www.linkedin.com/in/ahmed-youssef-853912138/https://www.facebook.com/joo.ahmed.73/abouthttps://www.facebook.com/joo.ahmed.73/abouthttps://www.facebook.com/joo.ahmed.73/abouthttps://www.facebook.com/joo.ahmed.73/about

ahmed is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Ahmed's full profile and find more great talent and professionals to join your team.