Basic Info

Ahmed Sultan

9 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

( O D ) Organization Development Team Leader at Emirates National Group

Experience Details

( O D ) Organization Development Team Leader

Logistics/Supply Chain

Experienced (Non-Manager)

Achievements:
Created, designe


Company Details

Emirates National Group

United Arab Emirates

N/A

Textile and Clothing

N/A

Apr 2013 to Dec 2014 (1 year 8 months)
Learning and Development Officer at Rotana Hotels

Experience Details

Learning and Development Officer

Human Resources

Experienced (Non-Manager)

Summary:

As a learning and development officer in charge I plan, develop, implement and evaluate training and development programs in in the organization.


Company Details

Rotana Hotels

United Arab Emirates

101-500 employees

Hospitality/Hotels

N/A

Jul 2011 to Jan 2013 (1 year 6 months)
Training Coordinator at Savoy Sharm Group

Experience Details

Training Coordinator

Human Resources

Experienced (Non-Manager)

Summary:

Under the direction of Training Manager,I am responsible for administering and tracking the management and staff Training Programmes . also planing and organizing a wide range of training activities including orientation sessions and arranging training for employees. also maintaining the HRIS for training to account the acquired talents of the organization's workforce and to ensure the accuracy of training records at all times.


Company Details

Savoy Sharm Group

Egypt

501-1000 employees

Hospitality/Hotels

N/A

Dec 2009 to Jun 2011 (1 year 6 months)
Technology Training Specialist at Microsoft

Experience Details

Technology Training Specialist

Human Resources

Entry Level

My primary duty as a Technology Training Specialist is to deliver end user training and plan, execute and oversee the rollout of Microsoft software, services and hardware to clients across the region. I am specialized in delivering technical and end user training, managing a portfolio of projects according to Microsoft Project Management methodology and performing basic technical troubleshooting with clients. also conducting meetings with clients are conducted both on-site and over the telephone/via WebEx, and up to 50% of the my time could be spent travelling to visit clients across the region .
Good organisation skills, attention to detail and strong customer focus are essential for my role as is previous training experience in relevant areas.


Company Details

Microsoft

Egypt

501-1000 employees

Computer Software

N/A

Apr 2007 to Nov 2009 (2 years 7 months)

Achievements


As a Cluster Training Manager, I am playing a key role in hotels level and working closely with corresponding departments as business partner in assessing, developing and delivering comprehensive and innovative learning solutions to support the company business and people development.


Created, launched and administered written and online employee satisfaction survey for the first time in the company with 65 % increased participation rate compared to 10% in the past years.
Used personal and professional contacts to send the management team for discounted and complementary outside training courses in line with the training budget
Designed a full performance management cycle for all professional levels of the company


My primary duty as a Technology Training Specialist is to deliver end user training and plan, execute and oversee the rollout of Microsoft software, services and hardware to clients across the region. I am specialized in delivering technical and end user training, managing a portfolio of projects according to Microsoft Project Management methodology and performing basic technical troubleshooting with clients. also conducting meetings with clients are conducted both on-site and over the telephone/via WebEx, and up to 50% of the my time could be spent travelling to visit clients across the region .
Good organisation skills, attention to detail and strong customer focus are essential for my role as is previous training experience in relevant areas.


Project #1: Learning & Development Details: -Establishment and running of a robust learning need diagnostic process for training's operations. -Training Need Identification… linking to PDP and goal sheet, Analysis & Training Calendar -Analysis of Objectives of Training and result expected – Return on Investment and Return of Experience (ROI& ROE) -Coordinating with Firm function training team and looking at imparting training like soft skills, presentation Project #2: Training Projects Details: -Competency building, set up 4 successful Training Transition, hire Develop Trainers. -Partnered with different Vertical heads and Firm HR team to create, develop, implement & manage learning & development initiatives, chalk out Training progressions

Education

MBA in Human Resources Management/Personnel Administration

Education Details

MBA

Human Resources Management/Personnel Administration

American university in Dubai, United Arab Emirates

Not specified

N/A

Still Studying

American university in Dubai
2014 - 2015
MBA in Human Resources Management/Personnel Administration

Education Details

MBA

Human Resources Management/Personnel Administration

American university in Dubai, United Arab Emirates

Not specified

N/A

Still Studying

American university in Dubai
2014 - 2015
Bachelor's Degree in Commece

Education Details

Bachelor's Degree

Commece

Suez Canal University, Egypt

C / Good / 65 - 75%

N/A

N/A

Suez Canal University
2001 - 2005
Bachelor's Degree in Commece

Education Details

Bachelor's Degree

Commece

Suez Canal University, Egypt

C / Good / 65 - 75%

N/A

N/A

Suez Canal University
2001 - 2005

Certifications

MOS
Jan 2007

Certificate details

MOS

Jan 2007

N/A

N/A

N/A

Microsoft

N/A

EQ
Jan 2011

Certificate details

EQ

Jan 2011

N/A

N/A

N/A

6 senses

N/A

Training and Courses

Training/Course Details

• Microsoft Office Specialist Expert (MOSE

Nov 2015

YAT

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

( O D ) Organization Development Team LeaderAdaptiveAdobe PhotoshopArabicBusiness PlanningCommeceCommunicatorComputer SoftwareEQEnglishFacilitationFlexibleHospitalityHotelsHuman ResourcesHuman Resources Management/Personnel AdministrationInformation TechnologyLeaderLearning And DevelopmentLearning And Development OfficerLogisticsMBAMOSMicrosoft OfficePhotographyPresenterSocialTechnology Training SpecialistTextile And ClothingTrainingTraining CoordinatorTransportation Microsoft Office Specialist Expert (MOSE

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Training

Training

: Expert

: Extreme - I love it!

:

5-7 years

Facilitation

Facilitation

: Expert

: Extreme - I love it!

:

More than 7 years

Photography

Photography

: Advanced

: High

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

1-3 years

Business Planning

Business Planning

: Intermediate

: High

:

1-3 years

Fields of Expertise

Learning and Development

Learning and Development

: Expert

: Extreme - I love it!

:

More than 7 years

Human Resources

Human Resources

: Advanced

: High

:

More than 7 years

Information Technology

Information Technology

: Intermediate

: High

:

More than 7 years

Key Skills

Leader, Communicator, Presenter, Flexible / Adaptive, Social

Online Presence

    Public Profile         ae.linkedin.com/pub/ahmed-sultan/56/376/57a/

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