Basic Info

Ahmed omar

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Software Application Support Engineer at Banking and Finance Information Technology (BF Soft)

Experience Details

Software Application Support Engineer

Installation/Maintenance/Repair, IT/Software Development

Experienced (Non-Manager)

* installing and maintain Fico Tonbeller Products.
* support our customers in compliance products (Siron KYC, Siron Embargo, Siron AML).
* prepare business analysis for our new projects.
* support training for our new customers.
* support our customers in our product Spark HRMS.


Company Details

Banking and Finance Information Technology (BF Soft)

Cairo, Egypt

51-100 employees

Banking, Information Technology Services, Computer Software

http://www.bankinginfotech.com/

Jun 2017 to present (3 months)
Application Support Consultant - Level 2 of Support at HITS Solutions

Experience Details

Application Support Consultant - Level 2 of Support

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

 Provide Level 2 of Support to the company Customers in order to troubleshoot their issues.
 Using SQL Server quires to Migrate data at backend.
 Provide new customized reports


Company Details

HITS Solutions (multinational)

Cairo, Egypt

101-500 employees

Information Technology Services, Computer Software

www.hitssolutions.com

Oct 2016 to Jun 2017 (8 months)
System Administrator at Abou Youssef Group

Experience Details

System Administrator

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

 Provide technical support to the company users in order to secure the daily business operations.
 Install OS and the required programs for the users.
 Managing network infrastructure.
 Manage printer maintenance in all branches.
 Support user’s pc (Microsoft systems, mail client).
 Reviewing end users enquiries and technical support requests.
 Perform a periodic checkup and reports for antivirus and backup systems.  Have a good knowledge with Active directory, DHCP and DNS.


Company Details

Abou Youssef Group

Cairo, Egypt

101-500 employees

Business Supplies and Equipment , Travel and Tourism

N/A

Jun 2014 to Oct 2016 (2 years 4 months)
Technical Support Engineer at Nile Technology and Advanced solutions - Nat

Experience Details

Technical Support Engineer

IT/Software Development

Experienced (Non-Manager)

 Provide technical support to the company Customers in order to secure the daily business operations.
 Install OS and the required programs for the Users.
 Monitor Servers Maintenance.  Monitor network infrastructure.
 Support Employees pc (Microsoft systems, mail client).
 Reviewing end users enquiries and technical support requests.


Company Details

Nile Technology and Advanced solutions - Nat

Cairo, Egypt

N/A

Computer Software

N/A

Mar 2013 to May 2014 (1 year 2 months)
Technical Support Engineer at Egyptian Armed Forces

Experience Details

Technical Support Engineer

Installation/Maintenance/Repair

Entry Level

data entry and technical support for our hardware and software


Company Details

Egyptian Armed Forces

Ismailia, Egypt

More then 1000 employees

Computer Networking

N/A

Oct 2010 to Oct 2011 (1 year)
Technical Support at Control for Internet Services

Experience Details

Technical Support

IT/Software Development

Entry Level

solve internet problems for our clients


Company Details

Control for Internet Services

Sharqia, Egypt

1-10 employees

Internet/E-commerce

N/A

Oct 2010 to Oct 2011 (1 year)

Achievements


I have achievements at Abou Youssef Group like at my first period we had to relocate our companies at several sites and our team build new networks and domains to the new sites at short time.


Education

BSc in Information Technology

Education Details

BSc

Information Technology

faculty of computer science and informatics - zagazig university, Egypt

C / Good / 65 - 75%

N/A

N/A

faculty of computer science and informatics - zagazig university
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ahmed oraby secondary school

Egypt

2005

A / Excellent / 85 -100%

N/A

ahmed oraby secondary school
2005

Certifications

Certificate details

MCITP: Enterprise Desktop Administrator on Windows 7

Jan 2013

N/A

https://www.microsoft.com

9685741

Microsoft

N/A

Certificate details

MCSA: Microsoft Certified Solutions Associate Windows 7

Jan 2013

N/A

https://www.microsoft.com

9685741

Microsoft

N/A

Certificate details

MCTS: Microsoft Certified Technology Specialist Windows 7Configuration

Jan 2013

N/A

https://www.microsoft.com

9685741

Microsoft

N/A

Certificate details

International Computer Driving License

May 2011

N/A

N/A

N/A

N/A

Certificate details

Java Programming language [OOP-SE-EE]

Jun 2008

N/A

N/A

N/A

IBM Egypt

N/A

Certificate details

Java programming language [SE-EE]

Jun 2009

N/A

N/A

N/A

C-CELL Company

N/A

Soft Skills
Jul 2009

Certificate details

Soft Skills

Jul 2009

N/A

N/A

N/A

C-CELL Company

N/A

Certificate details

Oracle SQL Fundamentals I &II

Dec 2010

N/A

N/A

N/A

National Authority for Military Production

N/A

Certificate details

Oracle Administration Workshop I &II

Jan 2011

N/A

N/A

N/A

National Authority for Military Production

N/A

Training and Courses

Training/Course Details

SAP HR050 Business Processes in SAP ERP HCM

Mar 2015

Jupiter 2000 Company Only SAP Academy in Egypt

N/A

Training/Course Details

Help Desk

Jan 2011

HI-Q Academy

N/A

Training/Course Details

Java programming language [SE-EE]

Jun 2009

C-Cell Company

N/A

Training/Course Details

Soft Skills

Jul 2009

C-Cell Company

N/A

Training/Course Details

Oracle Developer Course For Data Base

Jul 2009

C-Cell Company

N/A

Training/Course Details

Java Programming language [OOP-SE-EE]

Jun 2008

Jupiter 2000 Company, Certificate From IBM Egypt

N/A

Training/Course Details

Oracle SQL Fundamentals I &II

Dec 2010

National Authority for Military Production

N/A

Training/Course Details

Oracle Administration Workshop I &II 2011

Jan 2011

National Authority for Military Production

N/A

Training/Course Details

SAP Success factors Employee Central

Nov 2015

OpenSAP

N/A

SAP SD at Udemy
Mar 2016

Training/Course Details

SAP SD

Mar 2016

Udemy

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

Application ConsultantApplication Support Consultant - Level 2 Of SupportArabicBankingBusiness Supplies And EquipmentCommunicatorComputer NetworkingComputer SoftwareCreativeE-commerceEnglishHITS SolutionsHard WorkerHelp DeskITInformation TechnologyInformation Technology ServicesInstallationInteractiveInternational Computer Driving LicenseInternetJava Programming Language [OOP-SE-EE]Java Programming Language [SE-EE]MCITP: Enterprise Desktop Administrator On Windows 7MCSA: Microsoft Certified Solutions Associate Windows 7MCTS: Microsoft Certified Technology Specialist Windows 7ConfigurationMaintenanceMicrosoft OfficeMicrosoft SQL ServerMicrosoft WindowsOracle Administration Workshop I &IIOracle Administration Workshop I &II 2011Oracle Developer Course For Data BaseOracle SQL Fundamentals I &IIReadingRepairSAPSAP HCM ConsultantSAP HR050 Business Processes In SAP ERP HCMSAP SDSAP Success Factors Employee CentralSocialSoft SkillsSoftware Application Support EngineerSoftware DevelopmentSystem AdministratorTechnical SupportTechnical Support EngineerTravelTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft SQL Server

Microsoft SQL Server

: Intermediate

: Extreme - I love it!

:

1-3 years

SAP

SAP

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

System Administrator

System Administrator

: Advanced

: Extreme - I love it!

:

1-3 years

Application Consultant

Application Consultant

: Advanced

: Extreme - I love it!

:

1-3 years

SAP HCM Consultant

SAP HCM Consultant

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Creative, Social, Interactive

Online Presence

https://eg.linkedin.com/in/ahmed-omar-84020688http://www.facebook.com/ahmedomar2310

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