Basic Info

Ahmed Mousa

1 year

Cairo, Egypt

High School

Student

Work Experience

Assistant Leader (volunteer) at Egyptian Federation for Scouting

Experience Details

Assistant Leader (volunteer)

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

I’m an Assistant Leader for advanced scout teams which have the age from 15 years to 18 years
Responsible for:
1. Contribute to satisfying the needs of the scout team members , according to their desires and their growth characteristics.
2. ٍSharing in planning , implementation and evaluation of the programs of the scouting team.
3. Link up with the scout team members and motivate them to do scouting activities




Company Details

Egyptian Federation for Scouting

Cairo, Egypt

More than 1000 employees

Non-Profit Organizations, Education

http://www.egyptscouts.com/privacypolicy.php

Jul 2012 to present (4 years 5 months)
Customer Service Rep. at Raya Cotact Centre

Experience Details

Customer Service Rep.

Customer Service/Support

Entry Level

Account Advisor at Raya Contact Center at “Universal Project”
Responsible for
• Resolves customer complaints & problems aiming for customer satisfaction
• manage and resolve customer complaints
• follow up customer calls where necessary
Skills gained
• Very Good communication skills
• Ability To Work in a Fast-Paced Environment
• Ability to Deal with Difficult People
• Flexibility


Company Details

Raya Cotact Centre

Cairo, Egypt

N/A

Management Consulting, Business Services - Other

http://www.rayacc.com/

Sep 2014 to Jan 2016 (1 year 4 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Al Azhar University, Egypt

C / Good / 65 - 75%

N/A

N/A

Al Azhar University
2013 - 2018 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-wafaa private institute

Egypt

2012

A / Excellent / 85 -100%

N/A

El-wafaa private institute
2012
This profile is fresh!
Last update 20 days ago.

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Profile Skills and Keywords

AccountingArabicAssistant LeaderBusiness Services - OtherCustomer ServiceCustomer Service Rep.EducationEnglishHard WorkerLeaderManagement ConsultingMicrosoft ExcelMicrosoft PowerPointMicrosoft WordNon-Profit OrganizationsPresenterProblem SolverSocialSupportTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Medium

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Hard worker, Presenter, Problem Solver, Social

Online Presence

https://www.facebook.com/a.mohmmed07

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