Basic Info

Ahmed abd_EL moneim

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Agent at Mobinil

Experience Details

Agent

Customer Service/Support

Experienced (Non-Manager)

i'm an agent and Assistant team leader at mobinil


Company Details

Mobinil (multinational)

Cairo, Egypt

501-1000 employees

Legal Services

N/A

Jul 2013 to present (3 years 5 months)
Customer service agent at Ecco

Experience Details

Customer service agent

Creative/Design/Art, Business Development

Experienced (Non-Manager)

N/A


Company Details

Ecco

Egypt

More than 1000 employees

Outsourcing/Offshoring

N/A

Aug 2014 to present (2 years 4 months)
Customer service agent at Mobinil

Experience Details

Customer service agent

Customer Service/Support

Entry Level

N/A


Company Details

Mobinil

6 october city, Egypt

More than 1000 employees

Telecommunications

www.mobinil.com

Jul 2015 to present (1 year 5 months)
Agent (intern) at Telecom egypt

Experience Details

Agent (intern)

Customer Service/Support

Entry Level

N/A


Company Details

Telecom egypt

Cairo, Egypt

More then 1000 employees

Information Technology Services

N/A

Feb 2013 to Aug 2013 (6 months)

Education

Bachelor's Degree in law

Education Details

Bachelor's Degree

law

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el kadway ismal

Egypt

2011

B / Very Good / 75 - 85%

N/A

el kadway ismal
2011

Training and Courses

Training/Course Details

Diploma in Management Planning

Jan 2013

cairo University

N/A

Training/Course Details

Diploma in Customer Service

Jan 2013

cairo university

N/A

Training/Course Details

Diploma in organization

Jan 2013

cairo university

N/A

Training/Course Details

Diploma in human development :

Jan 2013

cairo university

communication skills - Presentation skills - Negotiation skills - the skills of influence and persuasion - advertising skills - team work-planning and goal setting)

This profile is fresh!
Last update 29 days ago.

Jobseeker photo

Profile Skills and Keywords

AgentArabicBusinessCreativeCustomer ServiceCustomer Service AgentDesignDiploma In Customer ServiceDiploma In Human Development :Diploma In Management PlanningDiploma In OrganizationEnglishHandles StressHard WorkerHuman ResourcesInformation Technology ServicesLawLeaderLegal ServicesListen MusicMobinilNegotiatorOffshoringOutsourcingPlannerReagingSupportSwimmingTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Fields of Expertise

customer service agent

customer service agent

: Expert

: Extreme - I love it!

:

1-3 years

Human Resources

Human Resources

: Advanced

: High

:

1-3 years

Key Skills

Leader, Planner, Hard worker, Negotiator, Handles Stress

Online Presence

www.facebook.com/ahmed3tfe

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