Basic Info

Ahmed moharam

2 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior IT Technical support at Senior IT Technical support

Experience Details

Senior IT Technical support

IT/Software Development

Experienced (Non-Manager)

1. installing and configuring computer hardware operating systems and applications
2. troubleshooting system and network problems and diagnosing and solving hardware/software faults
3. replacing spare parts as required
4. Using Help Desk Ticketing System For Managing All Technical Tickets and pending Requests.
5. providing support, including procedural documentation and relevant reports
6. Supporting the roll-out of new applications
7. rapidly establishing a good working relationship with customers
8. testing and evaluating new technology
9. Provide 1st & 2nd level user support for hardware and business software applications
10. Full knowledge of PDA’s Devices, Installing CAP file, clean boot and performing other tasks
11. Maintain a log for incidents & update IT assets records as appropriate business environment
12. Network/Hardware Support
13. Managing all Hardware Assets (Computers, IP Phones, scanners, PDA's and Cameras, etc...)


Company Details

Senior IT Technical support

ALEXANDRIA EGYPT, Egypt

501-1000 employees

FMCG

www.speed.com.eg

Sep 2014 to present (2 years 3 months)
Customers Accountant at Marseilia El Masreya El Khalijeya For Real Estate Investment

Experience Details

Customers Accountant

Accounting/Finance

Experienced (Non-Manager)

1. Prepares asset, liability, and capital account entries by compiling and analyzing account information.
2. Documents financial transactions by entering account information.
3. Recommends financial actions by analyzing accounting options.
4. Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
5. Substantiates financial transactions by auditing documents.
6. Maintains accounting controls by preparing and recommending policies and procedures


Company Details

Marseilia El Masreya El Khalijeya For Real Estate Investment

Alexandria, Egypt, Egypt

101-500 employees

Real Estate/Property Management

www.marseiliagp.com

May 2012 to Sep 2014 (2 years 4 months)

Education

Bachelor Of Commerce in Accounting and Auditing

Education Details

Bachelor Of Commerce

Accounting and Auditing

Faculty of Commerce, Alexandria University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Commerce, Alexandria University
2005 - 2010

Certifications

Certificate details

Cisco certified network Associate – Routing and Switching

Oct 2012

907 out of 1000

http://www.ciscocertificates.com/verify.cfm

408464174477iqyk

Cisco

N/A

Certificate details

Mini- Master of Business Administration

Jul 2013

A+

N/A

N/A

Notting Hill College Uk and Eton University

• Economics
• Management
• Planning
• Organizing
• Leading
• Human Resources
• Marketing

Certificate details

Computer Science Diploma

Feb 2016

N/A

N/A

N/A

Postgraduate Studies at College of Computing and Information Technology (CCIT) Arab Academy for Science, Technology & Maritime

Studying
•Discrete Structure
•Digital logic
•Data Structure and Algorithms
•Object Oriented Programming
•Database Management Systems
•Computer Networks
•Introduction to Artificial Intelligence,etc..

Training and Courses

Training/Course Details

Microsoft Network Essential

Sep 2012

New Horizons

N/A

Training/Course Details

A + Hardware 1

Oct 2003

Arab Academy for Science & Technology

N/A

Training/Course Details

A + Hardware 2

Dec 2003

Arab Academy for Science & Technology

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

A + Hardware 1A + Hardware 2AccountingAccounting And AuditingArabicC++CarsCisco Certified Network Associate Routing And SwitchingCommunicatorComputer RepairingComputer Science DiplomaCreativeCustomers AccountantEnglishFMCGFinanceHTML5Hard WorkerITIT Technical SupportInsuranceMicrosoft Network EssentialMicrosoft OfficeMini- Master Of Business AdministrationMoviesNetwork EngineerNetwork EngineeringProblem SolverProperty ManagementPythonReal EstateSenior IT Technical SupportSocialSoftware DevelopmentSwimmingTechnologyTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Computer Repairing

Computer Repairing

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

C++

C++

: Beginner

: Extreme - I love it!

:

Less than 1 year

Python

Python

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

HTML5

HTML5

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

IT Technical support

IT Technical support

: Expert

: Medium

:

1-3 years

Network Engineer

Network Engineer

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Creative, Problem Solver, Social

Online Presence

http://www.linkedin.com/in/ahmed-moharam-54754a128

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