Basic Info

Ahmed Abdel Fatah

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Retail Sales Executive at Etisalat Misr

Experience Details

Retail Sales Executive

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Etisalat Misr

Egypt

More than 1000 employees

Telecommunications

www.etisalat.com.eg

Oct 2013 to present (3 years 2 months)
Customer Service Representative at Edara.com

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

1. Working on CRM system (Customers Relations Management).
2. Taking phone calls and guiding customers .
3. Running the daily tasks and performing the assigned customer care duties.
4. Following up with customers and for handling their needs, complaints and comments.


Company Details

Edara.com

Cairo - Nasr City, Egypt

11-50 employees

Business Services - Other

www.edara.com

Apr 2013 to Oct 2013 (6 months)
Chairman Office Manager at National Enterprises Company

Experience Details

Chairman Office Manager

Administration

Experienced (Non-Manager)

1. Follow the agenda of the Chairman.
2. Prepare and manage correspondence and reports, receive mails and ensure smooth and effective communication to and from Chairman.
3. Prepare presentations materials.
4. Organizing meetings, conferences, events and travel arrangements.
5. Performing general office tasks, from copying, imaging, fax, mail and archive files.
6. Commissioner of the company in dealing with telecommunications companies and Internet.


Company Details

National Enterprises Company

Giza, Egypt

1-10 employees

Real Estate/Property Management, Agriculture/Fishing/Farming, Import and Export

N/A

Mar 2012 to Apr 2013 (1 year 1 month)
Sales Executive at Edara.com

Experience Details

Sales Executive

Sales/Retail

Experienced (Non-Manager)

1. Presenting company’s issues to customers to subscribe.
2. Making offers which is suitable with customer without being inconsistent with the policy of the company in sales.
3. Opening and closing deals with customers.


Company Details

Edara.com

Nasr City, Cairo, Egypt

11-50 employees

Management Consulting

www.edara.com

Oct 2009 to Mar 2011 (1 year 5 months)
Public Relations at Agricultural Mechanization Sector

Experience Details

Public Relations

Administration

Entry Level

1- Preparing and organizing meetings of the Board of Directors from A to Z.
2- Preparing and organizing conferences which attended by the Minister or the foreign delegations with the President of the sector.
3- Participating in local and international exhibitions, and preparing the necessary materials to do so.
4- Designing brochures, advertisements and invitations for the sector, and the work of editing and output for conferences, meetings and exhibitions which have been recorded.


Company Details

Agricultural Mechanization Sector

Giza, Egypt

More then 1000 employees

Agriculture/Fishing/Farming

N/A

Jan 2008 to Mar 2009 (1 year 2 months)

Education

BS in Foreign Trade

Education Details

BS

Foreign Trade

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Katameya High School

Egypt

2003

B / Very Good / 75 - 85%

N/A

Katameya High School
2003

Certifications

Certificate details

Human Resources Management

Mar 2013

N/A

N/A

N/A

HPA

N/A

ICDL
Aug 2008

Certificate details

ICDL

Aug 2008

N/A

N/A

N/A

N/A

Certificate details

International Marketing

Mar 2007

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

International Marketing

Mar 2007

Helwan University

N/A

This profile is fresh!
Last update 25 days ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAgricultureArabicBusiness DevelopmentBusiness Services - OtherChairman Office ManagerCreativeCustomer ServiceCustomer Service RepresentativeDetails-orientedDrawingEnglishFarmingFishingForeign TradeHard WorkerHuman Resources (HR)Human Resources ManagementICDLImport And ExportInternational MarketingInternetManagement ConsultingMicrosoft OfficeOffice ManagementOffice ManagingOrganizerPlaying PlaystationProperty ManagementPublic RelationsReal EstateRetailRetail Sales ExecutiveSalesSales ExecutiveSupportSurfing InternetSwimmingTeam PlayerTelecommunicationsTravel

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Advanced

: Medium

:

1-3 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

3-5 years

Office Management

Office Management

: Beginner

: Medium

:

1-3 years

Human Resources (HR)

Human Resources (HR)

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Advanced

: High

:

1-3 years

Public Relations

Public Relations

: Intermediate

: High

:

1-3 years

Office Managing

Office Managing

: Intermediate

: Medium

:

1-3 years

Key Skills

Hard worker, Creative, Organizer, Details-oriented, Team Player

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