Ahmed Mamdouh khalil

Tourism Operation ManagerFull Time

• Job Details:• Maintain a good relationship with all services providers (Travel agencies, Hotels, vendors, Guides, Restaurants, Transfer companies, sales managers, etc.) • Report the employees' performance and attitude to upper management. • Supervising staff , writing reports, business plans • undertaking day-to-day Centre management and administration • making presentations • Preparing monthly reports for all done files. • Handling and overseeing all travel arrangements (air, lodgings , transport etc.) and operations • Managing budgets by Negotiating contracts or rates with travel service providers • Provide agents, individual tourists, and groups with quotes and programs based on tour costs and Pax number • Working with travel consultants from different travel agencies to put holiday packages together • Combining travel, accommodation and services such as sightseeing arrangements to create holiday packages • Developing packages , itineraries and programs for corporate travel • Selling , marketing and promoting holiday's packages holidays to clients via travel agents, websites, brochures and television advertising • Dealing with occurring travel problems, complaints in an efficient and diplomatic manner • Visiting resorts to ascertain accommodation quality and suitability • Attend travel seminars to remain updated with tourism trends.

Executive Department ManagerFull Time

• Job Details:• Work with a team of tour leaders and guides, coordinating their locations and schedules, giving a brief about group’s needs to ensure that tours are properly organized. • Revising invoices and Issuing vouchers, which include all the confirmed services before sending it to clients and travel agencies. • Ensure compliance in all aspects of travel procedure, by Revising all files with the operation team to ensure that the tours are well organized and run to a timetable in a smoothly way. • Following up clients services on land by sending all the required data such as itineraries, vouchers, flight details to the other company branches managers to handle all the requested services. • Handle all the financial issues with accounting department and collaborating with other departments. • Distribute guides, tour leaders and representatives on the operation confirmed files. • Securing rental of transportation

Tour operatorsFull Time

• Job Details:Tour operators ensure that tourists have a positive experience by providing hands-on support and organizing elements of tours and programs. They assemble agendas and schedules, contact venues and attractions to arrange for group admissions, and handle the logistical aspects of tours, such as accommodations, transit, and ticketing. Tour operators also tailor tour packages and trips to specific groups based on their interests and abilities. Duties and Tasks:- • Provide advice on travel documents, insurance, choosing flights, booking train/bus etc. • Cooperating with clients to determine their needs and suggesting suitable travel packages • Handle issuing of tickets (Flights , Bus , Trains) • Secure lodging, working closely with hotel personnel to arrange blocks of rooms and secure discounted rates. • Supplying travelers with useful information about customs, foreign currency exchange, language translations, local customs, maps, regulations, provide itineraries, weather conditions and providing updates if plans or schedules change during the tour to tour group members. • Manage Tour Budgets by securing lower room, meal, and ticket rates to balance the tour budget. • Making arrangements for transport, tours and activities • Dealing with payments and refunds issues. • Making alternative arrangements for customers who have had their trips interrupted by unforeseen issues. • Evaluating customers’ holidays and issuing appropriate feedback forms • Planning and selling transportations, accommodations, insurance and other travel services • Use promotional techniques and prepare promotional materials to sell tour packages. • Enter data into our software and maintain client files for the future requests. • Issuing Invoices for done Services & following up collecting the due invoices , • Deposits and balances