Basic Info

Ahmed Mahna

3 years

Giza Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

IT Help Desk at Nasser Higher Military Academy

Experience Details

IT Help Desk

Installation/Maintenance/Repair

Experienced (Non-Manager)

• Installing and configuring computer hardware operating systems and applications
• troubleshooting system and network problems and diagnosing and solving hardware or software faults
• Monitoring and maintaining computer systems and networks
• Working continuously on a task until completion (or referral to third parties, if appropriate).
• Managing many open cases at one time
• Setup and Configure Security Cameras


Company Details

Nasser Higher Military Academy

cairo, giza, Egypt

101-500 employees

Government

N/A

Sep 2014 to Sep 2015 (1 year)
Technical support at EPFA

Experience Details

Technical support

Sports and Leisure, Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks
• troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required
• Providing support, including procedural documentation and relevant reports
• Following diagrams and written instructions to repair a fault or set up a system
• Managing many open cases at one time.
Rapidly establishing a good working relationship with customers


Company Details

EPFA

Cairo, Egypt

101-500 employees

Sports

http://www.fifpro.org/en/members/egyptian-professional-footballersi-association-epfa

Mar 2013 to Jun 2014 (1 year 3 months)

Education

Bachelor's Degree in Information Technology

Education Details

Bachelor's Degree

Information Technology

Misr University for Science and Technology, Egypt

C / Good / 65 - 75%

N/A

N/A

Misr University for Science and Technology
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El manar Islamic language school

Egypt

2007

B / Very Good / 75 - 85%

N/A

El manar Islamic language school
2007

Certifications

ICDL
Jun 2011

Certificate details

ICDL

Jun 2011

N/A

N/A

N/A

ECDL Foundation

N/A

This profile is fresh!
Last update 6 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicCustomer ServiceEnglishFlexibleGovernmentHard WorkerICDLIT Help DeskInformation TechnologyInstallationLinuxMaintenanceMatlabMicrosoft OfficeOrganizerProblem SolverReadingRepairSportsSports And LeisureSupportiveTechnical SupportTechnology

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Linux

Linux

: Expert

: Extreme - I love it!

:

3-5 years

Matlab

Matlab

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Advanced

: Medium

:

Less than 1 year

Key Skills

Hard worker, Organizer, Problem Solver, Flexible / Adaptive, Supportive

Online Presence

https://www.linkedin.com/profile/view?id=AAIAABq5TvsBO6M5j-ZXpQv3pdUzH7oRAJYs2Bk&trk=nav_responsive_tab_profilehttps://www.facebook.com/profile.php?id=100001392279299https://twitter.com/ahmedSmahnaasmahna@gmail.com

Ahmed is looking for a new career opportunity. Please help by sharing…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Ahmed's full profile and find more great talent and professionals to join your team.